ReScore Reviews™ (10)

ReScore
Overall Rating 3.600002/5Overall Rating 3.600002/5Overall Rating 3.600002/5rating 3.600002rating 3.600002
Original
Overall Rating 1.7/5rating 1.7rating 1.7rating 1.7rating 1.7
89% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Arturo R. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Nice Staff"
Loved the service I had
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/25/2017 11:14 AM
Jon S., Service Manager at Perry Hyundai responded on 09/25/2017

Thank you for taking the time to respond to our survey. We appreciate your business and we look forward to seeing you on your next service visit with us.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Dorothy S. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They fixed everything on my list."
The repairs took longer than expected but I was provided a loaner since they needed to keep my car overnight.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/25/2017 11:10 AM
Jon S., Service Manager at Perry Hyundai responded on 09/25/2017

Thank you for responding to our survey and thank you for choosing us to assist you with your service needs. Your loyal business with us will always be appreciated. We look forward to seeing you on your next scheduled visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
William S. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the charging stations, MSNBC on the TV in waiting room, free water. LOL "
It's the people who work for Rex. Down hometown good folks and neighbors.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/04/2017 08:19 AM
James C. on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
We always have a great experience!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/19/2017
Service Type: Maintenance
Review Created: 09/02/2017 07:32 AM
Timothy W. on 09/02/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"overall "
Took in for oil change was told would be a wait so came back a different day this was OK The service this time was ok but previous experiences have left doubt about Service Dept
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 09/02/2017 07:16 AM
Amanda S. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees."
Gave helpful information.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/01/2017 06:39 PM
Jeannie S. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are all wonderful"
They have always made me feel special, they are very kind & I feel like they go out of there way to help you.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/31/2017 06:10 PM
Verified Customer on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and helpful staff. "
Mr. Gordon was awesome! Very professional and helpful!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/31/2017 11:32 AM
Gary F. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal attention, friendly attitudes"
Never a problem with service here. Everyone working to do their best to keep you satisfied.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/19/2017
Service Type: Maintenance
Review Created: 08/29/2017 04:36 PM
Verified Customer on 08/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"most of the people are good."
NA
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/24/2017 07:37 PM
Jon S., Service Manager at Perry Hyundai responded on 08/25/2017

Thank you for your comments. I will address your concerns with the advisor that you mentioned. I want to thank you for you business. It is very important to us. 

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Verified Customer on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Dealership
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/24/2017 07:18 AM
Jon S., Service Manager at Perry Hyundai responded on 08/25/2017

Thank you for responding to our survey and for your comments. We appreciate you business and look forward to seeing on your next scheduled service visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Susan M. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Customer Service"
Excellent service and people at Rex Perry. I can always depend on them for great vehicles, with quality maintenance after the sale. If you live in East Texas do yourself a favor and buy your next car here!!!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/24/2017 04:10 AM
Jon S., Service Manager at Perry Hyundai responded on 08/25/2017

We appreciate your business and thank you for taking the time to respond to our survey. We look forward to assisting you with your next scheduled visit.

Jon Smith
Service Manager
936-564-4688
jonsmith@rexperryautoplex.com
Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 06:44 PM
Bobbye J. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff's courtesy and the work was done quickly."
Excellent!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 02:30 PM
Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and willing to help"
Very good people
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/20/2017 04:35 AM
Kathy R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the serves "
great experiance
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 08:59 PM
Marie R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
All was timely, courteous and communication was good.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 03:32 PM
Sharon S. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good repair services in timely manner."
Satisfatory
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 02:02 AM
Paul C. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service"
I haven't found better service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 12:11 PM
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly and very helpful"
Great Job!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 05:01 AM
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