Pfefferle Tire & Automotive Service Inc.


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1256 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 3.9166667/5Overall Rating 3.9166667/5Overall Rating 3.9166667/5rating 3.9166667rating 3.9166667
Original
Overall Rating 2.4166667/5Overall Rating 2.4166667/5rating 2.4166667rating 2.4166667rating 2.4166667
97% Would Recommend
Latest Review 4 days ago
Review for Pfefferle Tire & Automotive Service Inc.
Beverly N. ReScore Review on 02/16/2016
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
I stopped by after work on Monday, and they found that everything was tight, but the pan underneath had not been cleaned when the oil was drained, so that was what was causing the oil spot on my garage floor. They quickly cleaned it and apologized. I appreciate their attentiveness to my issue.
Vehicle: Ford Pickup
Service Date: 02/11/2016
Review Created: 02/15/2016 04:37 AM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil change"
I had my oil changed Thursday, and my husband found oil under my truck in the garage yesterday. I will need to stop by and have them check the plug to make sure it's tight. I have had this problem once before, so I am not very happy.
Vehicle: Ford Pickup
Service Date: 02/11/2016
Review Created: 02/15/2016 04:37 AM
Steve P. at Pfefferle Tire & Automotive Service Inc. responded on 02/16/2016

Hey Beverly,

I'm glad you stopped in the other day to let us check everything. I am once again very sorry that the underside of your truck wasn't cleaned properly. I promise you that this problem has been adressed and this will not happen again. We Thank you for your continued buisness with us here at Pfefferle Tire. If you could will you rescore us on the service you recieved when you came back in.

Sincerely,
Chris Goff