Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more
Verified Customer
Good Morning Ray,
We use Valvoline products. Valvoline warranties their products. Therefore, we must follow their guidelines. They recommend changing your oil every 3 months, or 3,000 miles regardless of oil type used. There are additives in the Maxlife and Full Synthetic oil that give additional protection to the engine. These additives break down and this is why oil needs to be changed. If you would like, I can have someone from Valvoline call you about the ins and outs of the oil itself. But, as a business, we have to go by what Valvoline says and our experience of changing the oil in almost 1,000 cars a month.
I apologize about the tire rotation coming up on your bill. For that mistake, I am installing a $10 credit on your account.
We hope you reconsider and come to us for your next oil change. Take care,
Chris Pfefferle 829-1900
Thanks Ray Rupert