Pfefferle Tire & Automotive Service Inc.


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1251 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 3.9166667/5Overall Rating 3.9166667/5Overall Rating 3.9166667/5rating 3.9166667rating 3.9166667
Original
Overall Rating 2.4166667/5Overall Rating 2.4166667/5rating 2.4166667rating 2.4166667rating 2.4166667
97% Would Recommend
Latest Review 2 days ago
Review for Pfefferle Tire & Automotive Service Inc.
Fran R. ReScore Review on 11/12/2012
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fran said her previous visit took an hour and a half long. It was a long wait. However, when she came back the next day for a different vehicle, they worked on it very quickly. There was no wait.
Vehicle: MINI Cooper
Category: Service
Service Date: 11/06/2012
Review Created: 11/07/2012
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Fran said her vehicle needed a special oil filter and this business did not have it in stock. She said that she waited for this part to arrive, but it took more time than she expected.
Vehicle: MINI Cooper
Category: Service
Service Date: 11/06/2012
Review Created: 11/07/2012
This review was collected via phone interview by Customer Research Inc.
Steve P. at Pfefferle Tire & Automotive Service Inc. responded on 11/09/2012
Fran, I am sorry we did not have your filter in stock. I will make sure the quick lube stocks your oil filter from now on to make sure the next time you come you will experience prompt and fast service. Please let me know if this satisfies your issue, thanks!