Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more
1. When the customer pick up his/her vehicle, take time to explain to the customers what had been done to the vehicle. Don't just give them keys and tell go away as quickly as possible. My wife felt that way when she picked up the vehicle.
2. Don't call any customer UNEDUCATED. That is a NO NO.
3. Treat Minority and Women with a little more respect. This part was already been suggested by one of the review.