ReScore Reviews™ (13)
97% Would Recommend
Latest Review 6 days ago
Review for Pfefferle Tire & Automotive Service Inc.
David H. on 08/05/2014
David said he will go back to this business but he had an issue with Chad, the employee who helped him with his service. When he arrived the following day to pick up his vehicle, Chad asked him how he could help him. It would have been nice if he had remembered him from the previous day. It was not a big deal to him.
Vehicle: Ford Escape
Service Date: 08/02/2014
Review Created: 08/05/2014
This review was collected via phone interview by Customer Research Inc.
Steve P. at Pfefferle Tire & Automotive Service Inc. responded on 08/14/2014
It takes a few visits for me to remember a customers name although I usually will recongnize their face. This is something I will continue to work on and, we look forward to seeing you in the future