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Review for Firestone
Conchita L. on 11/19/2012
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"If you value your time, don't select this repair shop"
They have absolutely no respect for your time. I advised the owner that everyone's time is valuable. Not only that if they attempt to service your car and are not experienced in working wtih the make and model of your car the owner will attempt to tell you that there must be something else wrong with the car when he nor his staff are experienced with that type of vehicle. Bottom line, take your car to the dealer or someone more experienced with luxury cars.

His technician also did not replace any of the screws under my hood after lifting the encasment. There are up to 10 screws missing. I did not return. They had done enough damage.

The owner, Sherman, is nice but lacks professionalism and knowledge of newer, luxury cars. I would have appreciated if he would have focused more on my car and not on me and what it is that I do in my life. I had to continue to tell him that I did not come here to talk about me. Go elsewhere.
Service Date: 11/17/2012
Review Created: 11/19/2012 05:14 AM