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Review for Firestone
Rosyln J. on 09/07/2011
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Air and Break service"
I believe I was had for my money - came in to get blower for air conditioning and was told my brakes are bad. Was told to get new brakes and they would not sqeek - my brakes have become an embarassment and they squeak louder than the old brakes. Also tried to get me to buy tires that were bottom line as I assume so i am glad I did not put myself and children at risk driving my HUMMER!
Service Date: 08/09/2011
Review Created: 09/07/2011 02:23 PM
Sherman M. at Firestone responded on 12/30/2011
Firestone's Philadelphia Motor World, Inc. tried contacting customer several times to resolve any differences with service. To date, customer has not responded or called back. We value our customers and want each and everyone to have a positive experience. We are committed to follow-up and resolution of any gap in our service delivery.