Phillips Auto Repair, we've been in business since 1974. We are a full service repair facility. Awarded best in Verde Valley 15 + years! Phillips Auto Repair, we've been in business since 1974. We are a full service repair facility. Awarded best in Verde Valley 15 + years!
Don sorry you feel you had a bad experience. There are two sides to every story. Hopefully I can help with the matter. First the a/c manifold hose is indeed leaking, it is NOT available from autozone (that is not the correct hose for your vehicle) or anyone other then Ford. Was the schrader valve leaking? Possibly but not when we checked it. It is common though when checking the a/c pressures for technicians to push the valve in to far and cause them to leak. As far a the cost involved I asked you up front if you wanted us to recharge the system (it was empty and install ultraviolet leak dye) which you said to do? These items are not free and labor is not free either. Can you go to a doctor for a free examination? Im sorry you feel as though charging for the proper diagnosis was not correct but I cannot change that. We know that hose is leaking and I am certain that you will find the same to be true when the "scrader" valve does not fix your problem. Our reputation speaks for itself. If we felt we did something wrong we would without question make it right. We are certainly not the cheapest in town but are definitely one of the best.
