Review for Philpott Ford Body Shop
Christine O. on 10/12/2012
Spoke with Michael. He said they didn't fix his vehicle correctly. There is still a rattling noise coming from the dashboard and they forgot to fix the rear bumper. The front bumper shakes when he uses the brakes. He said said his vehicle was supposed to be ready on October 3rd, but it was not returned until October 10th. He chose not to elaborate on the reason for the delay. He said he tried calling Tina and she never returned his calls. He was not satisfied with the person who prepared his estimate because they didn't do the estimate right the first time. He was not satisfied with the way he was treated by the personnel because they never returned his calls. He would not recommend this business based on this experience.
Service Date: 09/28/2012
Review Created: 10/12/2012
This review was collected via phone interview by Customer Research Inc.