Philpott Motors Hyundai


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

613 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
George B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people and service department"
great service
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 11:23 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/22/2017

THANK YOU FOR YOUR FEEDBACK

Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'll be back!"
Lobby is comfortable for waiting. Everything done to car was explained. Mechanic was courteous.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 07:44 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/22/2017

THANK YOU FOR YOUR FEEDBACK

Thomas N. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Otis in service is the reason I return to their service dept"
Oldest and been with the service department since I bought my automobile. Is a dedicated Professional and customer service on like so many other service Operations. He knows how to treat a customer. Frankly if they lose him I will truly Where I buy My next car.Poor customer service is no service at all.It may be hard to buy you that until you experience places where the service department has no regard for You.Thanks for being there oldest so many families have needed you. Best wishes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 05:39 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/22/2017

THANK YOU FOR YOUR FEEDBACK

Darlene I. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, reliable service staff!"
Always a pleasure dealing with Philpott Service.
Hyundai is the best group!!!
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 06:54 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/22/2017

THANK YOU FOR YOUR FEEDBACK

Linda L. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"True Customer Service"
Always explain what needs to be done and always keep their word. I would not go anywhere else. Great People and Great Service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 05:34 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/21/2017

THANK YOU FOR YOUR FEEDBACK

Melinda L. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Great Place!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 06:25 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/20/2017

THANK YOU FOR YOUR FEEDBACK

Raneshia L. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
My oil change was done in a timely manner. I always get awesome service here.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 06:04 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/20/2017

thank you for your feedback

Mary B. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
it's fine. They are eager to please.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 06:53 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/20/2017

THANK YOU FOR YOUR FEEDBACK

Debra S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and dependable"
I can always count on Philpott to take care of me and my car.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/18/2017 05:42 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/19/2017

THANK YOU FOR YOUR FEEDBACK

Vera T. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
People are courteous
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 11:32 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/18/2017

thank you for your feedback

ROBERT G. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I have been dealing with them for years always great service "
Yes
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:31 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/18/2017

thank you for the feedback

Diane H. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
The service department is very helpful.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/16/2017 01:55 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/18/2017

thank you for your feedback

Robert S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Phillpott Service"
Friendly and knowledgeable staff.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:38 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/18/2017

thank you for your feedback

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly"
Great service performed in a timely manner
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/15/2017 10:14 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/18/2017

thank you for your feedback

Gloria C. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, friendly"
Always friendly and clean
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 02:51 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/14/2017

THANK YOU FOR YOUR FEEDBACK

Kendal M. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
excellent and courteous personel.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/13/2017 02:23 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/13/2017

THANK YOU FOR YOUR FEEDBACK

Verified Customer on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fabulous"
They worked hard on getting me back into my car after I had recalls on it. Great customer service and diligent work completed by all staff I was in contact with.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/12/2017 01:27 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/12/2017

THANK YOU FOR YOUR FEEDBACK

Jacquelene C. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
","
Employees are very courteous
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 09/03/2017 05:54 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 09/05/2017

thank you for your feedback

Verified Customer on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent service"
Always excellent service. If there is an unexpected wait, they make it right as they realize your time is as valuable as you are as their clients.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 08/24/2017 01:55 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 08/24/2017

thank you for your feedback

Verified Customer on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
The people are great and always very helpful. Otis is usually the one taking care of everything and he always makes sure I am happy with everything before I leave.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/24/2017 01:19 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 08/24/2017

thank you for your feedback

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