Philpott Motors Hyundai


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

551 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.7499988/5Overall Rating 3.7499988/5Overall Rating 3.7499988/5rating 3.7499988rating 3.7499988
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
95% Would Recommend
100% Business Response
Latest Review 5 days ago
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonder customer service "
Very efficient experience.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:21 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/23/2017

THANK YOU FOR YOUR FEEDBACK

Christopher W. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Always a pleasure to have my sonata serviced
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 12:40 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/19/2017

THANK YOU FOR YOUR FEEDBACK

Sean S. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean and good room"
the new place defintly is an upgrade from the old place
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/17/2017 07:38 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/19/2017

thank you so much for your feedback

Randall M. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Always on top of their job.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/16/2017 09:07 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/19/2017

thank you for your feedback

Verified Customer on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job. "
Even with a recall on the car it only took 30 minutes for services to be completed.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/16/2017 01:43 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/19/2017

thank you for your feedback

Sherrie B. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer satisfaction"
I was visiting my son in Texas and needed an oil change. Something was found in my tire that could not be repaired but needed full replacement under road hazard insurance and was in/out in an incredibly short period of time. Philpott Hyundai you are the best! Thanks Otis and service staff!!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 07:01 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/16/2017

thank you very much for the feedback.

Verified Customer on 06/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service"
Timely service but a little expensive.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/15/2017 05:03 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/16/2017

thank you for your feedback

Joseph R. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service."
You are always greeted with a smile and willingness to help.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/14/2017 06:09 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/15/2017

thank you for your response. greatly appreciated.

Verified Customer on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nothing to say"
No comment
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/12/2017
Service Type: Repair
Review Created: 06/14/2017 12:41 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/15/2017

thank you for your response. greatly appreciated

Sidney L. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"serve me in a timely fashion"
good
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/13/2017 10:26 AM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/15/2017

thank you

Raneshia L. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular maintenance "
Service was awesome. I wish the shuttle run time would have been the entire day. I was dropped home by the shuttle service, which is awesome, but had to find other options when my car was ready later that day.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/12/2017 11:23 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/13/2017

thank you very much for the feedback. We are always looking for ways to improve. Your info is always a help to our department so we can find the best ways to service our customers. thanks again
Kel Lindsey

Verified Customer on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly!"
Friendly Great Service!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/07/2017
Service Type: Repair
Review Created: 06/12/2017 04:54 PM
6ea68f848bcc3d4b17e76dad275cc04b?s=28
Kel L. at Philpott Motors Hyundai responded on 06/19/2017

THANK YOU FOR YOUR FEEDBACK

Debra A. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality care"
Taken care of as if am a family member.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/10/2017 05:00 PM
Otis P. at Philpott Motors Hyundai responded on 06/12/2017

THANK YOU FOR YOUR SURVEY

Cathy E. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I ♡ Hyundai Philpott"
Excellent service and maintenace for my Genesis!
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 06/07/2017
Service Type: Repair
Review Created: 06/10/2017 07:44 AM
Otis P. at Philpott Motors Hyundai responded on 06/12/2017

THANK YOU FOR YOUR SURVEY

Aquarius D. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They took care of the problem in a timely manner"
Yes
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/06/2017
Service Type: Repair
Review Created: 06/08/2017 04:47 PM
Otis P. at Philpott Motors Hyundai responded on 06/09/2017

thank you for your survey

ROBERT G. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and courteous "
Very good customer oriented Dealership
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/08/2017 10:46 AM
Otis P. at Philpott Motors Hyundai responded on 06/08/2017

THANK YOU FOR YOU SURVEY

Verified Customer on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"reliable and fast"
We use philpott Hyundai for our oil changes and service needs. They are fast and reliable.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/02/2017
Service Type: Repair
Review Created: 06/06/2017 03:39 PM
Otis P. at Philpott Motors Hyundai responded on 06/07/2017

THANK YOU FOR YOUR SURVEY

Lisa P. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Otis"
Yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/27/2017
Service Type: Maintenance
Review Created: 06/03/2017 11:19 AM
Otis P. at Philpott Motors Hyundai responded on 06/05/2017

THANK YOU FOR YOUR SURVEY

Patricia H. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable, truthful and willing to work with me."
I'm a happy and satisfied customer. Will be happy to recommend Philpott Dealer to anyone.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/01/2017 08:27 PM
Otis P. at Philpott Motors Hyundai responded on 06/02/2017

thank you for your survey

Diane H. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
The service people are very helpful and kind.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/01/2017 10:59 AM
Otis P. at Philpott Motors Hyundai responded on 06/01/2017

THANK YOU FOR YOUR SURVEY

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