Pico Rivera Auto Clinic


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

533 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
98% Would Recommend
Latest Review 9 days ago
Review for Pico Rivera Auto Clinic
Paul J. on 07/02/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Paul said this business misdiagnosed his vehicle and he had to pay an additional $400. They told him it was a throttle body from the intake manifold that needed to be replaced. He took his vehicle to a different competitive facility to have the services performed because this business was too expensive. When the service was completed and he was on his way home his vehicle broke down and he had to pay an additional $100 to have it towed to his house. He called the guy that performed the services and told him what happen and he told him that it sounds like his fuel pump needs to be replaced. He replaced his fuel pump and his vehicle is running just fine. He will not recommend this business because they misdiagnosed his vehicle and it cost him more money in the long run.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/29/2016
Review Created: 07/02/2016
This review was collected via phone interview by Customer Research Inc.
John S. at Pico Rivera Auto Clinic responded on 07/08/2016

hello , first all u brought your pick up for is check enging light , we repaire a vacuum leak got rid off check engine light , while i test drove it i noitce that the pick up stalled on me than start right a way , u said is being doing  that i said that is dengeros , u ask what could be i said might be an idle valve so change it or leave it to be checkit, u declind so i dont know where we misdiagnosis it , sorry that you broke down u knew that was going to happen you said right now  iam short on money , once i have it i will bring it  , and by the way we charged zero to repair the vacuum leak we included in the check engine light diagnosis . i hope ur understand we here to service you, we are honest thats why u came me 3 times to my service  , sorry agin that u had a problem .