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Pico Rivera Auto Clinic

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,591 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
5
Total ReScores
3.2
ReScore Average
99
Net Promoter Score ®

Business Details

About

We are dedicated to providing professional customer service and automotive needs. Whether your car needs engine repair, brake repair, or just an oil change, our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first. Pico Rivera Auto Clinic is committed We are dedicated to providing professional customer service and automotive needs. Whether your car needs engine repair, brake repair, or just an oil change, our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first. Pico Rivera Auto Clinic is committed to maintaining a highly ethical and sound business practice in order to meet and exceed our customers needs in general auto repair. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(562) 942-2300

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (US & Canada)
5135 Paramount Blvd Pico Rivera, CA 90660-2087
Pico Rivera Auto Clinic's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,591 Reviews)

PJ
Paul J.
Pico Rivera, CA
Ford Pickup
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/02/2016
verified customer Verified Customer
Category: Service
Paul said this business misdiagnosed his vehicle and he had to pay an additional $400. They told him it was a throttle body from the intake manifold that needed to be replaced. He took his vehicle to a different competitive facility to have the services performed because this business was too expensive. When the service was completed and he was on his way home his vehicle broke down and he had to pay an additional $100 to have it towed to his house. He called the guy that performed the services and told him what happen and he told him that it sounds like his fuel pump needs to be replaced. He replaced his fuel pump and his vehicle is running just fine. He will not recommend this business because they misdiagnosed his vehicle and it cost him more money in the long run.
Not Recommended
John S. from Pico Rivera Auto Clinic responded on 07/08/2016 09:33 AM

hello , first all u brought your pick up for is check enging light , we repaire a vacuum leak got rid off check engine light , while i test drove it i noitce that the pick up stalled on me than start right a way , u said is being doing  that i said that is dengeros , u ask what could be i said might be an idle valve so change it or leave it to be checkit, u declind so i dont know where we misdiagnosis it , sorry that you broke down u knew that was going to happen you said right now  iam short on money , once i have it i will bring it  , and by the way we charged zero to repair the vacuum leak we included in the check engine light diagnosis . i hope ur understand we here to service you, we are honest thats why u came me 3 times to my service  , sorry agin that u had a problem .

Service Coupons and Posts
Thanks for the 5-star review, Mario! We're thrilled to be your go-to auto clinic. We'll keep up the good work! 🚗🔧 #CustomerAppreciation #PicoRiveraAutoClinic
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Hey there, Robin! 🚗💨 We're thrilled to hear that we could get you back on the road in record time! Thanks for the 5-star review and for appreciating our speedy service and fair prices! Your satisfaction drives us! #HappyCustomers #AutoCare
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Rosa! We're thrilled to have earned your trust. 🚗💼 Our team is grateful for your loyalty! #HonestService #CustomerAppreciation
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🌟 Thank you for the fantastic review! We're thrilled to be your go-to for auto care. Your loyalty means the world to us! 🚗 #CustomerAppreciation #AutoClinic
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Hey there, Juanito! 🚗 Thanks for being a long-time supporter of our auto clinic! We're thrilled to have earned your trust and referrals. Your support means the world to us! 🌟 #loyalcustomers #honestautoexperts
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🎉 We're overjoyed to have been your go-to auto clinic for 20 years! 🚗 Our team greatly appreciates your trust and loyalty. Thank you for the kind words! #CustomerService #AutoClinic
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🌟 We're revved up by your kind words! Our team at Pico Rivera Auto Clinic is thrilled to hear about your positive experience. Thanks for cruising by and leaving such a stellar review! 🚗💨 #HappyCustomers #AutoClinicLoyal
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🌟 Thank you for the stellar review! We're glad you had a fantastic experience with John. Honest service and expert care are our trademarks. We look forward to serving you again! #CustomerAppreciation #AutoClinic
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Thanks for the ⭐⭐⭐⭐⭐ review, Becky! We're thrilled to be your go-to for all your family cars. Our team is dedicated to providing helpful and honest service, and we're glad it shows! Your trust means the world to us. 🚗💯 #CustomerAppreciation #HonestService
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🌟🌟🌟🌟🌟 Thank you for the amazing review! We're thrilled to have kept your Hondas in top shape 🚗 and saved you money. Your recommendation means a lot! 💙 #PicoRivera #AutoClinic #Grateful
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🌟 Thank you for the 5-star review! ⏰ We're thrilled we could fix your problem in just 20 minutes! 🚗💨 Your satisfaction means the world to us! #FastService #HappyCustomers #PicoRivera
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🌟 Thank you for the ⭐⭐⭐⭐⭐ review, Michele Annette! We're thrilled to hear that your smog check at Pico Rivera Auto Clinic was a pleasant experience. 😊 Our team strives to provide efficient service, and we're glad we could get it done in less than an hour.
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Thanks for the kind words, Anthony! We're so glad you had a great experience with us. 🤗 #PicoRivera #AutoClinic #Service #HappyCustomers 🌟
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Thanks for the kind words, Carolyn! 🤩 We're so glad you trust us and appreciate our honesty. #PicoRivera #HonestAutoRepair 🔧 🛠
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Thanks for the kind words, Cain! 🤩 We're so glad you've been trusting us with your vehicles. We take pride in our reliable service and friendly staff. #PicoRivera #AutoClinic #ReliableService 🚗
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We're so glad to hear that Annette is a lifelong customer of #PicoRivera Auto Clinic! 🤗 We strive to provide honest and reliable service and we're so happy to hear that we've achieved that. 🙌 #HappyCustomer #HonestService
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Thanks for the kind words, Kim! 🤗 We're so glad you trust us with your car. We'll always go the extra mile to take care of you! #PicoRivera #Trust #Cars #AutoClinic 🚗⭐️
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Thanks for the kind words, Peter! 🤩 We're proud to have served you for so long. #PicoRivera #AutoClinic #Trustworthy 🔧
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Thanks for the kind words, Blanca! We're so glad you and your partner had a great experience. We appreciate your trust and look forward to seeing you again soon! #PicoRivera #Honest #GreatService 🤗
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We're so glad to hear that you've been coming to us for 25 years, Agnes! 🤗 We're proud to have John on our team, providing exceptional service. #PicoRivera #AutoClinic #TrustworthyService 🚗
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Thanks for the kind words, Tony! 🤩 We're glad you're happy with the work we did on your Jaguar. #PicoRivera #AutoClinic #HappyCustomer 🚗
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Thanks for the kind words, Everine! 🤩 We're proud to provide quality service to Pico Rivera and beyond. #PicoRivera #AutoClinic #Service
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Thanks for the great review, Jesus! 🤩 We're glad we could help you out with your Smog Check. We look forward to seeing you again soon! #PicoRivera #SmogCheck 🚗
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