Chris, we appreciate your feedback. however we do not sell cars. We are an auto repair shop, not a dealer.
Thomas, I am sorry you were not happy with your estimate. However in certain situations we perfer to use higher quality parts. In this case a motorcraft (ford) alternator was not the perferred choice given it's failure before 60k miles even though this is what the dealer would choose, instead we quoted a premium brand with a lifetime warranty. And yes, it is a higher priced part. When we find the original part has failed prematurely we opt to use a higher quality part in order to give your vehicle a longer life. But the option is always yours. If you ever want it done cheaper please just ask. We have options.
MUHAMMAD, THANK YOU FOR COMING IN, FEEL FREE TO STOP IN WHENEVER YOU NEED US WE WILL BE HERE.
We appologize for the invovience. I'm glad we got you fixed up and on the road again. Yours was a very interesting case.
Thank you for the review. We strive to do a great job every time with quality parts, giving you a 2 year warranty on your repair or service. It's always nice working with you, thank you for your patronage.
CHRIS, SO GLAD YOU HAD A GREAT EXPERIENCE, WE WANT EVERY VISIT TO BE REMARKABLE, FEEL FREE TO STOP IN ANYTIME, FOR ANYTHING YOU MIGHT NEED. THANKS
CERISE, WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING, THANK YOU FOR TRUSTING US TO TAKE CARE OF YOUR CAR, AND PLEASE, IF YOU NEED ANYTHING IN THE FUTURE, PLEASE FEEL FREE TO STOP IN ANYTIME
I can assure you we never recommend anything that is not needed. We have the moto " If it was your mothers vehicle would you tell her?" Our technicians are not paid on commision. We pride ourself on our honesty and integrity. We simply want you to be aware of the condition of your vehicle. We see it too often where a ball joint comes out of socket causing massive damage from a neglected repair. It is our responsibility to notify you if we notice something that can potentially cause harm to your vehicle or person.
Thank you for the positive feedback Douglas! We appreciate your business.