Pohanka Hyundai of Salisbury


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1006 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.3684226/5Overall Rating 4.3684226/5Overall Rating 4.3684226/5Overall Rating 4.3684226/5rating 4.3684226
Original
Overall Rating 2.15789/5Overall Rating 2.15789/5rating 2.15789rating 2.15789rating 2.15789
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Jane M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful updates"
I was informed of a recall problem and asked if I wanted the repair done on this trip. I was not pressured to accept any services other than what I requested.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 06:43 PM
Charles P. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2015 Santa Dr service"
Great job on the repairs
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 06:41 PM
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Thanks for a great experience!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 10:25 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/22/2017

Thank you 

Lisa W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another Great Service Experience at Pohanka Hyundai "
Excellent service as usual
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 03:53 PM
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Excellent
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 12:59 PM
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service, Service are excellent"
I have not any any issues with customer service or vehicle service since I brought my car. It is always a pleasant experience from the time of my arrival to my departure.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 07:38 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/21/2017

Thank you 

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was agood experience."
Keep up the good work.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 12:20 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/21/2017

Thank you

Robert W. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely service"
Austin handled my 52,000 mile check-up and we were satisfied with the service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 11:11 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/20/2017

Thank you! 

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience at Pohanka Hyundai of Salibury"
Brought car in for routine oil change, and tire rotation. Service rep did a great job communicating the process and expectation of completion time. All went well.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:48 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/20/2017

Thank you 

Wayne L. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
I was greeted promptly, given an accurate period of time that my vehicle would be serviced, my vehicle was serviced the way I asked and the same woman who greeted me was the same woman who cashed me out and went over my paperwork. All and all a great experience.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 08:26 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/19/2017

Thank you  

Richard L. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cleanliness"
Always clean and courteous and knowledgeable
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:26 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/19/2017

Thank you 

Cheryl S. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
When I first went to Pohanka to look for a new car, the sales person that assisted me was great "Rebecca" . I had visited several other dealerships that day and not one person even came to see if I needed assistance, Rebecca was right there answering any and all of my questions. I have always been a Chevy girl, but now I'm a proud owner of a Hyundai and love my new ride. Anytime that I have had a question concerning how to work anything on the vehicle, web chat and with the service department. All have made the experience very easy and convenient.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:16 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/19/2017

Thank  you 

Malcolm W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick efficient Service"
On my visit of 9/8/2017, Went in for air bag error on display. They quickly took me in and said there will be a diagnostic charge to see error. Which I agreed. They performed process and come find out it was a recall on the error and fixed it with no charged. With service like this I will come back again.

Thanks, Pohanka Hyundai Service department.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 11:11 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/19/2017

Thank you 

Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great service and friendly staff
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 05:33 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/18/2017

Thank you 

Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service, for a no scheduled appointment service area."
All vehicle work was completed in a timely manor.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/16/2017 11:20 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/18/2017

Thank you 

Anna W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Fantastic vehicle clean n card a plus popcorn a great surprise
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/15/2017 05:12 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/18/2017

Thank you 

Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good people"
yes
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 07:09 AM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/14/2017

Thank you 

WILLIE T. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
maintenance one timely manner and staff was very helpful and friendly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 05:07 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/13/2017

Thank you. We appreciate you .

RALPH H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good value service. Friendly, efficient personnel."
Good value service. Friendly, efficient personnel.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:14 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/12/2017

Thank you 

Ashley T. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
-
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 12:01 PM
Shannan P. at Pohanka Hyundai of Salisbury responded on 09/12/2017

Thank you 

Displaying Review 1 - 20 of 1006 in total