Review for Portage Lakes Automotive
JASON F. on 07/20/2012
"feel like I paid for nothing, no communication "
We brought our jeep in to get several things fixed. We also had several other question about other things. When we picked up our vehicle, they didn't even address the other issues at all. When I started my jeep the tire light sensor came on and that was one main reason that it was brought in and what I thought was being fixed. Other things I had asked about were not fixed. I feel like I paid for absolutely nothing. I had work done on the tires and as I drove off the lot my tire sensor said the pressure was low. None of my questions were answered. I will never bring any of my vehicles here again. I would never recommend this business. In fact, others have told me not to go here. I am very dissapointed.
Vehicle: Jeep Grand Cherokee
Service Date: 07/18/2012
Review Created: 07/20/2012 09:18 AM
Rob A. at Portage Lakes Automotive responded on 07/28/2012
Unfortunatley there was a huge misunderstanding on what was and was not going to be done, we did not repair tire pressure light per customer request. Customer was informed of all needed repairs but declined to repair due to cost. They did bring vehicle back and had us repair tire light. Could not disagree more with the review