Business Solutions
SureCritic / RV Sales / Poulsbo RV Everett
business image

Poulsbo RV Everett

Average Score
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(6 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
66%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Poulsbo RV Everett provides RV and Motorhome new and pre-owned RV and Motorhome sales and service located in Everett WA. Poulsbo RV Everett provides RV and Motorhome new and pre-owned RV and Motorhome sales and service located in Everett WA.

Categories
RV Sales, RV Service, RV Repair
Contact
(425) 353-6122
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
12218 Highway 99 S. Everett, WA 98204
Get Directions
Poulsbo RV Everett's Reviews
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(6 Reviews)
Write a Review
Recent Reviews
GO
Gerald O.
NE
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/10/2011
verified customer Verified Customer
Category: Service
Gerald said he just noticed they caused some damage from the buffer to the rubber around the windshield. Their staff is an improvement on the people they had before. Robin, in finance was very good and Randy was good. Chris did a wonderful job. He said he felt the RV he purchased was a piece of cr$$ and he has not been able to get the things fixed that needed to be fixed. He has been told some items could not be fixed and he would have to fix them himself. When it came to one of the doors he was told it was a manufacturer's problem and it could not be fixed. The employees need to have all of the information on things like how often the vehicle needs coating. He was told it needs to be done 3 times in 5 years and the book said once in every 18 months. That is not the same. He found lots of things wrong with the RV after he purchased it and never would have purchased it if they would have let him drive it as far as he wanted to. The heat and air conditioning did not work and he has replaced 6 doors. Randy has gone out of his way and told him he wants to make everything right and they have a lot of talented people working there now. He would not recommend this business for service for the reasons mentioned.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
John M. from Poulsbo RV Everett responded on 06/22/2011 11:43 AM
Gerald, Our mission is to achieve 100% customer satisfaction in the service we do. If there is something we can help you with, let us know. I am sorry that you are frustrated with the recent performance of the RV you purchased. Thank you, John M Director of Parts & Service
Businesses Near You
Emerald Town Auto and RV
67
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.