ReScore Reviews™ (12)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
91% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Christopher G. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
I mistakenly made a service appointment with a different dealership, but when I showed up to the Poway dealership I was treated courtiously and quickly. Great Service department.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 09:47 AM
KYLE C. at Poway Hyundai responded on 05/24/2017

Thank you so much for taking the time to review your experience with us.

Douglas W. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable and professional "
Great service!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/24/2017 05:34 AM
KYLE C. at Poway Hyundai responded on 05/24/2017

Thank you so much for taking the time to review your service with us. 

Samantha E. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
I appreciate that this location not only did the work I came in for, but was knowledgeable, and gave me a detailed explanation of what shape my car was in.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 11:01 AM
KYLE C. at Poway Hyundai responded on 05/23/2017

Thank you so much for taking the time to review your experience with us. We appreciate the positive feedback.

Demitry D. on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Fast and reliable. Good personnel.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 09:42 AM
KYLE C. at Poway Hyundai responded on 05/23/2017

Thank you so much for taking the time to review your experience with us. We appreciate the feedback.

Galina R. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work!"
Poway Hyundai is my place to service my "Sonata": conveniently located, but more important: always good work done and always great customer service personal. Work done in time, ride home (and back, to pick up the car!) is provided, everybody is very attentive, they call you, when the car is ready and when you can get a ride to pick up your car. I always come back there for the next service, and when I'll need a new car I'll go to Poway Hyundai.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/23/2017 07:17 AM
KYLE C. at Poway Hyundai responded on 05/23/2017

Thank you so much for the kind words. We appreciate the positive feedback and look forward to seeing you back for scheduled maintenance. 

Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Part took 4 business days (6 days total)."
Great service. Part should have been in stock.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 03:35 PM
KYLE C. at Poway Hyundai responded on 05/23/2017

Thank you so much for taking the time to review your experience with us.

Joy G. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Quick service and thorough instruction.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/22/2017 12:46 PM
KYLE C. at Poway Hyundai responded on 05/22/2017

Thank you so much for taking the time to review your experience with us.

Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great time management"
Made appointment through the Hyundai website. Was able to drop the car off at the appointment time with very little additional waiting. Car was completed earlier than expected and I was picked up by the shuttle service in a timely manner to retrieve my car.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 11:01 AM
KYLE C. at Poway Hyundai responded on 05/22/2017

Thank you so much for taking the time to let others know how we did. We appreciate the positive feedback. 

Verified Customer on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service"
I had water coming in my car from a clogged hose. Was diagnosed quickly and repaired.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/19/2017 10:27 PM
KYLE C. at Poway Hyundai responded on 05/22/2017

Thank you so much for taking the time to review your experience with us.

Lisa C. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as usual"
As usual the service on my car went well and was delivered when promised. Noe is great to work with. Everyone is very friendly.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 10:55 AM
KYLE C. at Poway Hyundai responded on 05/19/2017

Thank you so much for taking the time to review your experience with us. We appreciate the positive feedback. 

Annette G. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Awesome People who work their."
Yes, I do refer people to Poway Hyundai.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/18/2017 10:44 AM
KYLE C. at Poway Hyundai responded on 05/18/2017

Thank you so much for all the kind words. We appreciate the positive feedback and thank you for being our customer.

L. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and recall"
I am always pleased with service I receive by trusted repair manager, Noe. He completed the work in a reasonable period of time and is courteous and professional.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/17/2017 10:40 PM
KYLE C. at Poway Hyundai responded on 05/18/2017

Thank you so much for taking the time to review your experience with us. 

Cynthia W. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service level is outstanding "
Service level is outstanding
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/16/2017 09:55 AM
KYLE C. at Poway Hyundai responded on 05/16/2017

Thank you so much for taking the time to review your experience with us.

Mary B. on 05/15/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly"
Friendly service
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/15/2017 01:03 PM
KYLE C. at Poway Hyundai responded on 05/16/2017

Thank you so much for taking the time to review your experience with us.

Donald G. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people, great lounge for waiting, free wifi, and of course free coffee."
I have going there for my service since I bought my car new in 2013. Great place.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/15/2017 09:46 AM
KYLE C. at Poway Hyundai responded on 05/15/2017

Thank you so much for taking the time to review your experience with us. 

MARIA/GERARDO D. on 05/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
My service has been consistently excellent. Poway Hyundai is always prompt and courteous and never trying to sell me anything that I don't need. I have total trust in this service center. Thank you!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/14/2017 09:10 PM
KYLE C. at Poway Hyundai responded on 05/15/2017

Thank you so much for the review. We appreciate the kind words. 

Reyes C. on 05/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Above average"
Their always willing to take my car on a Saturday, and get me out ASAP.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/13/2017 03:43 PM
KYLE C. at Poway Hyundai responded on 05/15/2017

Thank you so much for taking the time to review your experience with us. 

Richard P. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/13/2017 01:44 PM
KYLE C. at Poway Hyundai responded on 05/15/2017

Thank you so much for taking the time to review your experience with us. 

Verified Customer on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people were friendly and the service was quick."
It was quick and easy to scheduled an appointment online.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/01/2017
Service Type: Maintenance
Review Created: 05/13/2017 10:23 AM
KYLE C. at Poway Hyundai responded on 05/13/2017

Thank you so much for reviewing your experience with us. 

John C. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2016 Tucson Eco service"
I got a 15,000 mile service and it was done ahead of the promised time, and got it washed too.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/11/2017 10:10 AM
KYLE C. at Poway Hyundai responded on 05/11/2017

Thank you so much for taking the time to review your experience with us. We appreciate your business and look forward to seeing you back next time for scheduled maintenance.

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