ReScore Reviews™ (16)

ReScore
Overall Rating 3.6874988/5Overall Rating 3.6874988/5Overall Rating 3.6874988/5rating 3.6874988rating 3.6874988
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review about 14 hours ago
James C. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service. "
I had a scheduled appointment and arrived 25 minutes late. At 4:25pm. And they still accommodated me even though the service department would be closing within half an hour. I very much appreciate the excellent service I received. Thank you to an excellent service department .
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 02:18 PM
KYLE C. at Poway Hyundai responded on 08/17/2017

Thank you so much for taking the time to review your experience with us. 

Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!"
they repaired our sliding roof very quickly. Thx poway hyundai.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/17/2017 01:48 PM
KYLE C. at Poway Hyundai responded on 08/17/2017

Thank you so much for taking the time to review your experience with us.

Virginia K. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Near my home"
Went in for mileage reimbursemt program. No appointment, wait was 1 hour.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 11:19 AM
KYLE C. at Poway Hyundai responded on 08/17/2017

Thank you so much for taking the time to review your experience with us. 

Michael H. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent customer service as always
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 11:18 AM
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very prmpt and helpful"
Was in for a check engine light on. They were very helpful and serviced through my waranty. Thank you.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 09:55 AM
KYLE C. at Poway Hyundai responded on 08/17/2017

Thank you so much for taking the time to review your experience with us. we appreciate the feedback.

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Easy to schedule, service was on schedule as promised, staff very cordial.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 07:33 PM
KYLE C. at Poway Hyundai responded on 08/17/2017

Thank you so much for taking the time to review your experience with us.

Charles B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Poway Hyundai has great service, dependable technicians, and a friendly staff.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:42 AM
KYLE C. at Poway Hyundai responded on 08/15/2017

Thank you so much for taking the time to review your experience with us.

Kevin Q. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Professionals at Poway Hyundai"
Noe is the best and Amanda is great!
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:13 AM
KYLE C. at Poway Hyundai responded on 08/15/2017

Thank you so much for taking the time to review your experience with us. 

GORDON K. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Clean pleasant and helpfull"
Very satisfied
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/13/2017 10:04 PM
KYLE C. at Poway Hyundai responded on 08/14/2017

Thank you so much for taking the time to review your experience with us. We appreciate the feedback. 

Kathleen M. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Personal type relationship"
Enjoy seeing same faces, Noa every time vs a different face every time you go, that doesn't know you.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/13/2017 09:08 AM
KYLE C. at Poway Hyundai responded on 08/14/2017

Thank you so much for taking the time to review your experience with us. We appreciate the feedback. We are very sorry to hear about your key not being returned back to you in the conditions you left it with us in. 

Cynthia K. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service "
Service was quick and no trying to pull any extra unneeded work.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 10:07 PM
KYLE C. at Poway Hyundai responded on 08/14/2017

Thank you so much for taking the time to review your experience with us. We appreciate the feedback.

Kenneth S. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review "
Great job.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 04:09 PM
KYLE C. at Poway Hyundai responded on 08/14/2017

Thank you so much for taking the time to review your experience with us. We appreciate the feedback.

Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Genuine concern and care for the best customer service"
I highly recommend Poway Hyundai
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 11:23 AM
KYLE C. at Poway Hyundai responded on 08/09/2017

Thank you so much for taking the time to review your experience with us.

Oi K. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile."
Friendly people and try their best.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 10:48 AM
KYLE C. at Poway Hyundai responded on 08/09/2017

Thank you so much for taking the time to review your experience with us. We appreciate the feedback.

Harold C. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A step above the rest."
If you want to get your car service at a dealership that is customer oriented, consider this one. Upon my arrival I was greeted in a friendly manner, signed the promptly offered work order, and escorted to the waiting area that is equipped with wifi and work stations. Total time spent was less than an hour.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/08/2017 09:32 PM
KYLE C. at Poway Hyundai responded on 08/09/2017

Thank you so much for taking the time to review your experience with us.

Julie N. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, helpful people who explained things well."
I was stressed out and not happy when my car that I had purchased 3 days before wouldn't start, but the repair department looked at my car and talked to the sales department and all costs of the repair were covered free of charge. (It ended up only needing a new battery).
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/08/2017 03:14 PM
KYLE C. at Poway Hyundai responded on 08/09/2017

Thank you so much for taking the time to review your experience with us.

Binh V. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and uncomplicated"
Great service, will use again.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/07/2017 11:18 PM
KYLE C. at Poway Hyundai responded on 08/08/2017

Thank you so much for taking the time to review your experience with us.

Charles R. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/05/2017 04:39 PM
KYLE C. at Poway Hyundai responded on 08/07/2017

Thank you so much for taking the time to review your experience with us.

Alonzo R. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Advisor "
Amanda is great, very thorough and friendly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/05/2017 09:55 AM
KYLE C. at Poway Hyundai responded on 08/07/2017

Thank you so much for taking the time to review your experience with us.

Verified Customer on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great."
The people and services are very responsive.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/05/2017 08:22 AM
KYLE C. at Poway Hyundai responded on 08/07/2017

Thank you so much for taking the time to review your experience with us.

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