ReScore Reviews™ (12)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
91% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people, great service..."
Very good dealership service. I was able to get an appointment on short notice. Service advisor Amanda was very helpful as she was the last time I was there. Diego, the courtesy driver was prompt and courteous. I will remain a returning customer for Poway Hyundai.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/22/2017 10:41 PM
David S. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Always efficient and friendly. Great experience overall.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 12:16 PM
Chi K. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient "
Poway Hyundai is a great to have my vehicles service. They are friendly, professional and efficient every time I was there.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 10:49 AM
KYLE C. at Poway Hyundai responded on 06/22/2017

Thank you so much for taking the time to review your experience with us. We appreciate the kind words.

Joseph N. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service?"
Loaner Car would be a Huge Plus
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/21/2017 11:34 AM
KYLE C. at Poway Hyundai responded on 06/21/2017

Thank you so much for taking the time to review your experience with us. We appreciate the kind words. 

Brittany B. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
I love coming to get my routine maintenance service done at Poway Hyundai staff are very friendly and it's always an in and out service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:45 AM
KYLE C. at Poway Hyundai responded on 06/21/2017

We appreciate the kind words and from all of us a Poway Hyundai we look forward to seeing you back in for routine maintenance. 

Glen L. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast polite and easy"
YES
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/21/2017 10:04 AM
KYLE C. at Poway Hyundai responded on 06/21/2017

Thank you so much for taking the time to review your experience with us. 

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"80,000 Mile Service"
The maintenance was done in a timely manner while I waited.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 02:31 PM
KYLE C. at Poway Hyundai responded on 06/20/2017

Thank you so much for taking the time to review your experience with us. 

Therese W. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, good service and mechanics. "
Eric, Ian and the mechanic walking thru , were very dedicated to the business at hand.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/19/2017 08:00 PM
KYLE C. at Poway Hyundai responded on 06/20/2017

Thank you so much for the detailed review. We are glad you decided to give us a try and that you were happy with the service we provided. Thank you for your business.

DAVID T. on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Friendly service desk. Expedited my service first thing in the morning. in at 8am, out 8:35am routine service, oli change and even washede my cart! Did not try to "sell" me extras, though I would listen to recommendations down the road. Great Crew!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/18/2017 10:18 AM
KYLE C. at Poway Hyundai responded on 06/19/2017

Thank you for taking time to review your experience with us.

Verified Customer on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and sales are low pressure and are truthful about repair cists"
Bought my car at this dealership to help a local business and I feel I made a good decision. Every service visit met expectations and I never had to return the car after any repair. I think my Sonata will last about 250K miles by keeping it looked after by this authorized dealer where I purchased it.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 06/16/2017 06:25 PM
KYLE C. at Poway Hyundai responded on 06/19/2017

Thank you for taking time to lat us know about your recent visit. We look forward to seeing you again.

Verified Customer on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept. feedback"
The employees are very helpful and courteous
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/16/2017 09:17 AM
KYLE C. at Poway Hyundai responded on 06/16/2017

Thank you so much for taking the time to review your experience with us. 

Amanda G. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Shop"
Always clean, friendly and relatively quick.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/16/2017 07:07 AM
KYLE C. at Poway Hyundai responded on 06/16/2017

Thank you so much for taking the time to review your experience with us. 

Judy H. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great for all . "
Good for ll.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/15/2017 04:06 PM
KYLE C. at Poway Hyundai responded on 06/15/2017

Thank you so much for taking the time to review your experience with us. We appreciate the kind words.

Verified Customer on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest Service"
Took the car in for an unknown brake problem. Was told no need for brake repair now it was safe and could wait till the next time I needed brakes. That honest evaluation probably saved me $400 to $600.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/15/2017 12:20 PM
KYLE C. at Poway Hyundai responded on 06/15/2017

Thank you so much for taking the time to review your experience with us.

Laurence S. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, friendly, efficient and honest"
Yes, absolutely.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/15/2017 07:57 AM
KYLE C. at Poway Hyundai responded on 06/15/2017

Thank you so much for taking the time to review your experience with us.

Carmen C. on 06/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The people who work there are amazing "
Everything was great but my concern was not fixed .
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/12/2017
Service Type: Repair
Review Created: 06/14/2017 10:44 AM
KYLE C. at Poway Hyundai responded on 06/14/2017

Thank you so much for taking the time to review your experience with us. We will be contacting you right away to set up a time that is convenient for you to bring your vehicle back to us for a second look. 

Carol O. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & knowledgeable service advisors."
👍🏽
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/14/2017 09:30 AM
KYLE C. at Poway Hyundai responded on 06/14/2017

Thank you so much for taking the time to review your experience with us. We appreciate the kind words.

STEVEN S. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service department at Poway Hyundai is outstanding. Service is timely and a great value. Also, they don't try to sell you anything you don't need.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Repair
Review Created: 06/13/2017 01:47 PM
KYLE C. at Poway Hyundai responded on 06/13/2017

Thank you so much for taking the time to review your experience with us. 

Vikram P. on 06/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service, little off on time"
I had an appointment for oil change and minor service. I was checked in fairly quickly. Staff was very courteous. I was told they will inspect filters, etc and will replace only if they need to be replaced. Finally, they ended up doing only oil change as front tires were better than rear. However, they took almost 2 hours just for an oil change, multi-point inspection and car wash. The original estimate was an hour to hour and a half. This estimate included tire rotation which they didn't choose to do. I had to go to the front desk to enquire about the completion. Overall, it was a good experience.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/13/2017 12:12 PM
KYLE C. at Poway Hyundai responded on 06/13/2017

Thank you so much for taking the time to review your experience with us.

Richard S. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, helpful and prompt service."
Great all around value for the dollar. I did not purchase our car there but their commitment to excellent service for us is without question.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Repair
Review Created: 06/13/2017 10:14 AM
KYLE C. at Poway Hyundai responded on 06/13/2017

Thank you so much for taking the time to review your experience with us.

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