Premier Collision CARSTAR


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

176 Reviews

99% Would Recommend
Latest Review almost 2 years ago

Amanda F. on 12/09/2015
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Amanda said she did not have the greatest experience with this business when she went to pick up her vehicle. The staff member who helped her was condescending and annoyed and she had no idea why. She was a bit put off by this. She was very pleased with the repair of her vehicle. Her vehicle was a week late because they had found additional damage. She was not kept adequately informed and she had to call and find out what was going on with her vehicle.
Category: Collision
Service Date: 11/24/2015
Review Created: 12/09/2015
This review was collected via phone interview by Customer Research Inc.
Judy M. on 08/22/2015
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Spoke with Pat. He said this business was very professional.
Category: Collision
Service Date: 08/13/2015
Review Created: 08/22/2015
This review was collected via phone interview by Customer Research Inc.
Kyle D. on 08/18/2015
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Kyle said they did more then he had expected, it was outstanding service and this was his first time in.
Category: Collision
Service Date: 08/10/2015
Review Created: 08/18/2015
This review was collected via phone interview by Customer Research Inc.
James L. on 08/18/2015
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James said his overall experience was perfect. He chose the facility based on its good reputation.
Category: Collision
Service Date: 08/14/2015
Review Created: 08/18/2015
This review was collected via phone interview by Customer Research Inc.
Reed R. on 07/08/2015
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Reed said the business provided excellent, pleasant, and polite service. There was no need to be updated.
Category: Collision
Service Date: 06/29/2015
Review Created: 07/08/2015
This review was collected via phone interview by Customer Research Inc.
Margaret R. on 03/06/2015
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Margaret said this business did a really good job. She was kept somewhat informed during the repair process, but did not hear much from them until the repairs were done.
Category: Collision
Service Date: 02/20/2015
Review Created: 03/06/2015
This review was collected via phone interview by Customer Research Inc.
David K. on 02/11/2015
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David said the business was awesome. There were no hassles.
Category: Collision
Service Date: 01/30/2015
Review Created: 02/11/2015
This review was collected via phone interview by Customer Research Inc.
Christian F. on 02/11/2015
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Christian said the business was very good. The personnel answered his questions promptly. Any requests were listened to with good follow up.
Category: Collision
Service Date: 01/13/2015
Review Created: 02/11/2015
This review was collected via phone interview by Customer Research Inc.
Bruce P. on 02/09/2015
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Bruce said he was mostly satisfied with his experience. The staff at the desk was fine and it was done on time. There was a part of the fender that was damaged and it was not covered by insurance. They did not fix it, but they could have called and told him about it or asked if he wanted to pay to have it fixed. They did not call and it was not fixed. He was disappointed that they did not go the extra mile and check with the insurance company or check with him.
Category: Collision
Service Date: 01/21/2015
Review Created: 02/09/2015
This review was collected via phone interview by Customer Research Inc.
Stacy M. on 02/06/2015
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Stacy said this business provided her with exceptional service, and they did a really good job.
Category: Collision
Service Date: 01/30/2015
Review Created: 02/06/2015
This review was collected via phone interview by Customer Research Inc.
Brooke R. on 11/10/2014
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Brooke said it was an overall good experience, although it took longer than expected. The vehicle was completed five days later than had been promised because the facility was looking for the side door panel which was no longer available. The window was then fixed on the vehicle.
Category: Collision
Service Date: 10/21/2014
Review Created: 11/10/2014
This review was collected via phone interview by Customer Research Inc.
Mary H. on 11/04/2014
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Mary said the facility did a really nice job. They went above and beyond for her and even detailed the inside of her vehicle.
Category: Collision
Service Date: 10/24/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.
Martha M. on 10/16/2014
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Martha said they were wonderful. They were clear, very helpful and honest. They detailed her vehicle at the end. She would definitely use them again.
Category: Collision
Service Date: 09/29/2014
Review Created: 10/16/2014
This review was collected via phone interview by Customer Research Inc.
Tom L. on 10/13/2014
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Tom said he was pleased. The staff was speculator.
Category: Collision
Service Date: 09/24/2014
Review Created: 10/13/2014
This review was collected via phone interview by Customer Research Inc.
Brian L. on 10/10/2014
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Brian said everyone was very courteous, done in a timely manner and hassle free.
Category: Collision
Service Date: 09/29/2014
Review Created: 10/10/2014
This review was collected via phone interview by Customer Research Inc.
Sophia T. on 10/10/2014
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Sophia said this facility had great customer service and great communication.
Category: Collision
Service Date: 09/26/2014
Review Created: 10/10/2014
This review was collected via phone interview by Customer Research Inc.
Glenna T. on 09/17/2014
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Glenna said they did a really good job and the vehicle was very clean. Her agent was on site and the business is very conveniently located.
Category: Collision
Service Date: 09/04/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
Angela D. on 09/11/2014
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Spoke with Jody. She said the business provided great service and did a wonderful job on the repairs.
Category: Collision
Service Date: 08/29/2014
Review Created: 09/11/2014
This review was collected via phone interview by Customer Research Inc.
Alvin C. on 09/06/2014
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Alvin is a completely satisfied customer.
Category: Collision
Service Date: 08/27/2014
Review Created: 09/06/2014
This review was collected via phone interview by Customer Research Inc.
Nicole P. on 09/05/2014
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Nicole said everything with the business was smooth and the business was easy to work with.
Category: Collision
Service Date: 08/28/2014
Review Created: 09/05/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 176 in total