ReScore Reviews™ (5)

ReScore
Overall Rating 3.799998/5Overall Rating 3.799998/5Overall Rating 3.799998/5rating 3.799998rating 3.799998
Original
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
96% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 star"
service was performd on time and explaind what was recommended
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 11:54 AM
Soula V. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No comment right now"
Always happy with the service here
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 07:43 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/22/2017

Thank you for your feedback! I'm so glad to hear that you were happy with your service experience, and we look forward to giving you a five-star experience next time.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

John H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
Very Good
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 10:27 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/20/2017

Thank you so much for your review! We appreciate the feedback, and your business.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Carole P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cleanliness, promptness'"
Cleanliness, promptness, ease with making appointments
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 03:47 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/20/2017

Thanks so much for your feedback, we appreciate it!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!!"
My appointment was scheduled in a timely manner and when I got there they were ready for me and finished the repair quicker than expected. They also took care of all the paperwork! Excellent job all around!!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/18/2017 03:39 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/18/2017

Thank you so much for your review. I'm glad we were able to get your service taken care of quickly. We appreciate the kind words, and your business!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Jacquelyn R. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to schedule, effiecient I service delivery, friendly"
Yes
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 09/16/2017 10:21 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/18/2017

Thank you so much for your review. We appreciate the kind words, and your business!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Daniel F. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scarbo"
The work was done in a professional manner and timely. I will say however the price of repairs these days is very high, but what isn't.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 07:41 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/18/2017

Thank you for your review. We appreciate the feedback, and your business!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Michelle B. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast and Friendy"
I took my car to the dealership to have some recall work. I already knew the dealership was friendly by I had no idea the service department was this great!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 12:50 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/18/2017

Thank you for your feedback! I'm so glad to hear that you were happy with your service experience, and we look forward to giving you a five-star experience next time.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Caroline P. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"36 K service"
Good, prompt service!
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:01 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/18/2017

Thank you for your review. We appreciate the kind words, and your business!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

James M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe checkup "
Great staff.. good service!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/15/2017 08:15 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/15/2017

Thank you so much for the feedback. I'm glad you were happy with your service experience, we appreciate your business!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Cheryl C. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change"
Thought the tire rotation was free with the oil change but it was expensive.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/15/2017 04:25 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/15/2017

Thank you for your feedback! We do try to stay competitive in today's market. Our tire rotation fee is $19.95, and free if you purchased your tires from us. I apologize if the charges were not made clear at the time of write up. I would be more than happy to discuss this further if you'd like to contact me directly. We appreciate your business and look forward to giving you a five-star experience next time.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

David M. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The sales and service staff are courteous and professional!"
I bought a new car here and am very satisfied with the staff that assisted me. I have had one service appointment, and they went above and beyond expectations.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 11:30 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/13/2017

Thank you so much for the review! We appreciate the kind words, and thank you for your business.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Thomas V. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The people were great"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 02:48 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/13/2017

Thank you for your feedback! I'm so glad to hear that you were happy with your service experience, and we look forward to giving you a five-star experience next time :)

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Margarete H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient ,Courteous, Prompt"
I was totally satisfied. Will be back.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 01:41 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/13/2017

Thank you for your review. I'm glad to hear you were satisfied with your service. And thank you for your business. We appreciate it!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Robin A. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
great service!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 07:47 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/12/2017

Thank you so much for your feedback!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
All services done on time and no charge.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 01:06 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/11/2017

Thank you so much for the kind words, we appreciate it. I'm glad your service experience was quick and easy!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Mary B. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are always kind and explain things so I can understand"
This is a great place to buy and service your car
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/06/2017 02:34 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/07/2017

Thank you so much for the feedback. I'm glad that you had such a good service experience. We appreciate you choosing Prime Hyundai, and look forward to continuing this tradition. Thanks again!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly fast service!"
Thanks!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/05/2017 11:44 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/06/2017

Thank you! and thanks for choosing Prime Hyundai, we appreciate your business.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Verified Customer on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great even for recall maintenance"
This is the first time I had to go in to get maintenance on my car for a recall. I was expecting slack, as I would be leaving without paying a cent. Instead they were polite, efficient, and as helpful as always.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/04/2017 12:31 PM
Chandler C., Service Manager at Prime Hyundai responded on 09/05/2017

Thank you for your feedback. I'm so glad you were happy with your service experience here at Prime Hyundai. You should never have to spend a lot of money, or any for that matter, to receive good service. That's part of being a customer! Thanks again. We appreciate your business, and look forward to continueing this tradition.

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Thomas G. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tomg "
Trusted, fair, friendly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/03/2017 07:10 AM
Chandler C., Service Manager at Prime Hyundai responded on 09/04/2017

Thanks so much for the feedback, we appreciate your business!

Chandler Case
Service Manager
Prime Hyundai of Saco
788 Portland Rd | Saco, ME 04072
P(207)571-3900 | F(207)571-3975

Displaying Review 1 - 20 of 387 in total