ReScore Reviews™ (1)
We apologize for not putting your keys in the car. We rarely make such a mistake. We are sorry. Addressing the technical aspect of your car problem is easy to explain and we felt that you agreed with what happened. You did previously have another person replace the upper thermostat housing but this time it was the lower housing leaking which is located in a different place on the engine. So when the car arrived there was reduced coolant pressure. This leak had to be fixed and once it was, coolant pressure was restored. After a test drive, there was coolant coming out of the timing cover "weep hole". This design is to alert a mechanic that the water pump is leaking. You cannot physically see the water pump. There was no evidence of a water pump leak until after the system was "sealed" and pressurized. Unfortunately, a water pump replacement on your vehicle is expensive. There were other problems with your vehicle and we all agreed that the investment may not prudent. Please understand as we explained that there was no way to prove that the water pump was leaking until which time pressure was restored. We always follow correct procedures, especially when an older vehicle has not experienced proper maintenance. We wish wish you well in your persuit for another vehicle.
Pro Auto Care of Boise