Review for Pro-Tow 24hr Towing & OnSite Truck Repair
Karen R. on 05/06/2011
Karen said she was disturbed that they insisted on her giving them the 4 digit code for her American Express card. It wasn't going to be charged and she is concerned there may be unathorized charges made on her card. The driver was late because he got lost and seemed to blame her for it. Karen did not care for the driver's insinuation that it was her fault that he got lost. Instead of listening to her instructions he used his GPS, which did not reflect the new development where she lives.
Service Date: 04/22/2011
Review Created: 05/06/2011
This review was collected via phone interview by Customer Research Inc.