96% Would Recommend
Latest Review 1 day ago
Samantha K. on 03/08/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Samantha said two days after she got her vehicle back, the check engine light came on again.
Vehicle: Land Rover LR3
Category: Service
Service Date: 03/04/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
John P. at Puleos Auto Clinic responded on 03/15/2017

Samantha,  The completed repair was for a coolant leak and run hot condition.  The Check Engine Light was Checked and Cleared as a Courtesy as per your request.  Please let us know if you would like to address any other issues.  We would be happy to help.

Sincerely,

Puleos Auto Clinic

Jayson K. on 03/02/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jayson said they didn't focus on the problem and they could have delved a little more to find a solution. They did not go above and beyond.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 02/23/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
John P. at Puleos Auto Clinic responded on 03/03/2017

Jayson,

We're sorry to hear that the issue with your car was not solved completely.  Be assured that we are always working toward the best solution for you and we stand behind our work.  We encourage you to bring it back to us to rectify the issue.

Sincerely, Puleos Auto Clinic

Gary M. on 10/15/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Gary said the business did a good job and the prices were reasonable. The check engine light came on and he has to take his vehicle back to the business. They will charge $95 for a diagnostic.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 10/13/2016
Review Created: 10/15/2016
This review was collected via phone interview by Customer Research Inc.
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