Pulidos Auto Repair Inc.


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

178 Reviews

ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 8 days ago
Edwin R. on 08/11/2017
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Edwin said the staff provided good customer service.
Vehicle: Toyota Yaris
Category: Service
Service Date: 07/26/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Jesus P. on 08/10/2017
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"Good job"
👍👍👍👍👍👍
Vehicle: Jaguar S-TYPE
Service Date: 08/09/2017
Review Created: 08/10/2017 08:54 PM
Charlie C. on 07/27/2017
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"Excellent service "
Explains in detail what's wrong with your vehicle and points out the major details that should be worked on and smaller details that can wait.
Vehicle: Honda CR-V
Service Date: 06/30/2017
Review Created: 07/27/2017 10:31 AM
George P., president at Pulidos Auto Repair Inc. responded on 08/01/2017

Thank you very much Charlie it was a pleasure! If there is anything you need please let us know!

Yvonne F. on 07/26/2017
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"Friendly people, takes time to explain the problem, shows you the old parts. And the replacement parts. "
Would definitely go back to get my car serviced.
Vehicle: Toyota RAV4
Service Date: 07/20/2017
Review Created: 07/26/2017 10:34 AM
George P., president at Pulidos Auto Repair Inc. responded on 08/01/2017

Thank you very much Yvonne! It was a pleasure servicing your vehicle. 

Richard L. on 07/25/2017
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Richard said that every time he visits this business it is easy. They have pleasant customer service and they finish what needs to be done. They went above and beyond by telling him if they saw other issues. They provided great service.
Vehicle: Honda CR-Z
Category: Service
Service Date: 07/14/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
George P., president at Pulidos Auto Repair Inc. responded on 08/01/2017

Thank you Richard! We appreciate the loyalty!

Victor R. on 07/22/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Victor said he went to the business to have the air conditioner worked on. He was quoted a price of about $400.00 and the bill came to $900.00. The man who helped him was really nice, though.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/30/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
George P., president at Pulidos Auto Repair Inc. responded on 08/01/2017

Victor I understand your concern about the first estimate and the final estimate, but your vehicle had multiple AC issues. This symtoms have to be repair one at a time. Your main concern with your vehicle was that AC did not blow air ( hot or cold) thru front vents. We perform initial AC diagnostic (Level 1) and found blower motor resister for front AC blower was faulty. I gave you a estimate to fix front blower motor resister.  Got front AC working.

 Second estimate - concern rear does not blow cold air only hot air -After diagnosing rear AC found that there was an electrical issue with blend door. After fixing rear concern, found that ac not blowing cold enought. Further testing we found your Ac system was low 1 pound of freon and AC belt had excessive cracks. I called and explain our findings and gave you the final estimate to fix issues. I apologize if i fail you on explaning what we did and perform on your vehicle. We always strive for a five-star experience and, obviously, we fell a couple of stars short. Please let us know what we can do because we like to bend over backwards to see what we can do to make this a five-star visit next time. If you have any further concerns of questions fee free to give me a call @ 951-943-2898 ask for Jorge Pulido.

Roberto Carlos A. on 07/20/2017
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Roberto said the business is good.
Vehicle: Subaru BRZ
Category: Service
Service Date: 07/14/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
George P., president at Pulidos Auto Repair Inc. responded on 08/01/2017

Thank you Robert! We we always strive to do the best

Efren R. on 07/18/2017
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Efren said her overall experience with this business was fine. It went pretty well.
Vehicle: Toyota MR2
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
George P., president at Pulidos Auto Repair Inc. responded on 08/01/2017

Efren Thank you

Naya P. on 07/15/2017
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Naya said she has known this business many years, and the whole family goes there to fix their vehicles. So far, she has no complaints, and she would recommend them to anybody.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/12/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Jesus P. on 07/11/2017
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"Good"
They are reliable and have good customer service.
Vehicle: Jaguar S-Type
Service Date: 06/29/2017
Review Created: 07/11/2017 06:18 PM
Kris B. on 07/11/2017
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Kris said the employees were awesome, trustworthy, honest and straight forward.
Vehicle: Ford Excursion
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Rigoberto G. on 07/11/2017
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Rigoberto said the customer service is good, and they educate their customers but their pricing is really high.
Vehicle: Scion xB
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Sam H. on 06/30/2017
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Sam said this business got the job done and they checked other things to make sure his vehicle was okay.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Gilberto M. on 06/30/2017
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Gilberto said the vehicle is running well but it took a while to get the vehicle back.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 06/27/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Lucy C. on 06/27/2017
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Lucy said the business is willing to help her at any time, her husband has been a client for ten years, and she likes to use them because of the good service they provide.
Vehicle: Honda Civic
Category: Service
Service Date: 06/08/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Martin P. on 06/24/2017
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Martin said he's had the pleasure of doing business with them for quite sometime, and he has never had any issues with them.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/14/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Erica S. on 06/20/2017
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Erica said the office was very clean and the staff were very professional. They didn't try to sell things that were not needed. She thanked them for their service. They actually brought out the old product from her vehicle to show her what was wrong with it. She had never physically had a mechanic show her old parts before. She can't believe they actually took the time to do this for her. She would highly recommend them for service.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/25/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Adolfo L. on 06/17/2017
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Adolfo said he appreciates the good service the business provides.
Vehicle: Ford Ranger
Category: Service
Service Date: 06/14/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
Ayana R. on 06/13/2017
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Ayana said this business showed her what was wrong with her vehicle. The staff at the desk was very nice.
Vehicle: Kia Optima
Category: Service
Service Date: 06/09/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Jesus P. on 06/12/2017
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"Good"
Good job
Vehicle: Jaguar S-Type
Service Date: 06/07/2017
Review Created: 06/12/2017 11:25 AM
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