Review for Purrfect Auto
RICO S. on 11/11/2012
"Good service but ..."
purrfect auto recommended that I replace my tires . My tire numbers are low. I still wanted a tire rotation but the didn't want to rotate my tires. Now I havecto go another place to rotate my tires... With this I won't be recommending purrfect auto and I don't think I will be going back myself...
Vehicle: Honda Accord
Service Date: 11/10/2012
Review Created: 11/11/2012 09:37 PM
David H. at Purrfect Auto responded on 11/16/2012
I'm sorry you wouldn't recommend us, but we can't perform a service that doesn't resolve a safety issue. If we recommended you replace your tires simply moving them to a different spot on the car doesn't eliminate the concern which is that you are driving on unsafe tires. We hope you can appreciate that your well-being is at the heart of our service decisions. Your safety is more important to us than making a few dollars and we believe that this approach means that you can trust that when we make a recommendation it is truly what your vehicle needs.