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Quality Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,532 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores
4.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Opened in 1994, Quality Auto has tried to offer the highest standard of repair at competetive pricing with fast service since its inception. Being the oldest privately owned AAA approved shop in Pomona, we have all ASE certified auto technicians and offer a 24month/24,000 mile warranty
on our repairs. We specialize in
Opened in 1994, Quality Auto has tried to offer the highest standard of repair at competetive pricing with fast service since its inception. Being the oldest privately owned AAA approved shop in Pomona, we have all ASE certified auto technicians and offer a 24month/24,000 mile warranty
on our repairs. We specialize in driveability diagnostics and offer smog checks as well as smog failure repairs. We are one of a select few shops that perform Brake and lamp inspections as well as general auto repair. I have lived in the area my whole life and have almost 25 years of auto repair experience. I am an ASE master auto technician and have worked for the Bureau of Automotive Repair as a systems material expert for about 10 years developing tests and training for technicians to further benefit the industry and its standards. Please call us at (909)596-5502 for any auto questions or needs and see why we have had a 100% approval rating with the Auto clubs approved auto repair program for the last 4 years. Thank you, Michael Garibay
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(909) 596-5502

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
3460 Falcon St Pomona, CA 91767-1012
Quality Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,532 Reviews)

DS
gravatar
Dwight S.
La Verne, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/23/2012
verified customer Verified Customer
Category: Service
Dwight said he originally told them the problem with his vehicle was the alternator but they charged him $90 to double check it and diagnose the issue that he had already mentioned to them. He said he would definitely go back to this business though.
Recommended
Mike G. from Quality Auto Service responded on 10/02/2012 11:40 AM
Hello Dwight, thank you for the business, but I think your review may send the wrong message. After reviewing our history report, I found that we did recommend doing diagnosis for a fee to prevent replacing the wrong part. This service was declined so we only charged you for the part and the labor to replace it ($225.00)- PLease check your receipt. Thank, Mike
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