99% Would Recommend
77% Business Response
Latest Review 4 days ago
Larry Y. on 09/18/2017
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Larry said this business is fantastic. He was very, very pleased with the service and the quality of work. The price was more than reasonable. The mechanic was forthcoming and he appreciated that.
Vehicle: Cadillac DTS
Category: Service
Service Date: 09/07/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Steven O. on 09/15/2017
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Steven said the staff are good people to deal with and they are fast and reliable. He was a walk in and there was no hassle. He was in and out.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 08/25/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Malcolm B. on 09/11/2017
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Malcolm said the service and the staff were great at the business. He took his vehicle in for an oil change, and he appreciated that they were able to get his vehicle in and out quickly so he could make it to work early.
Vehicle: Ford Fusion
Category: Service
Service Date: 09/02/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Maurice B. on 09/11/2017
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Maurice said the staff was nice. The service was good, and they did it in a timely manner.
Vehicle: INFINITI G37 Coupe
Category: Service
Service Date: 09/02/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
CHARLES R. on 08/24/2017
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"Very thorough mechanics, professionals."
I've been a customer for over twenty years, always a great job on my cars.
Vehicle: Nissan Maxima
Service Date: 08/15/2017
Review Created: 08/24/2017 06:40 AM
Bob R. at Quality Diagnostics responded on 08/24/2017

Your loyalty Charles is greatly appreciated. Thanks for your continued business. Bob.

Carleen L. on 08/24/2017
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Carleen said she's known Bob for 27 years. She doesn't trust anybody else. He's a good stand-up person and he is the only person that has ever worked on her vehicle.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 08/22/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 08/18/2017
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John said the problem was resolved, but the vehicle was dirty on the inside.
Vehicle: Dodge Durango
Category: Service
Service Date: 08/08/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 08/29/2017

SORRY JOHN THAT THIS HAPPENED. PLEASE ALWAYS LEY US KNOW AND WE WILL ALWAYS TAKE CARE OF ANY PROBLEM. BOB

Patricia M. on 08/14/2017
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Patricia said the service was good and she was very satisfied.
Vehicle: Honda Odyssey
Category: Service
Service Date: 08/12/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 08/24/2017

Thank you Pat for your business and kind remarks. Bob.

Alex D. on 08/09/2017
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Alex said he was happy with the quick service. He did not have to wait too long.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Valerie D. on 08/08/2017
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Valerie said she appreciates the great service the business the provides. Her granddaughter uses them too.
Vehicle: Nissan Murano
Category: Service
Service Date: 07/26/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 08/24/2017

Thank you Valerie and for recommending your granddaughter. Don't hesitate when you need us. Bob.

PAUL Y. on 08/06/2017
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"Quick service"
I was there for a State Inspection and they had me in and out in in only one hour!
Vehicle: Hyundai XG350
Service Date: 08/05/2017
Review Created: 08/06/2017 04:19 AM
Bob R. at Quality Diagnostics responded on 08/11/2017

Thank you for your rating. Bob

CHRISTINE B. F. on 08/05/2017
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"Great service"
Quality Diagnostic is a great place to come to for car repairs, inspection, etc.... The service is timely and efficient. I would recommend Quality Diagnostic to anyone looking for great service and quality work.
Vehicle: Dodge Durango
Service Date: 08/04/2017
Review Created: 08/05/2017 08:58 PM
Bob R. at Quality Diagnostics responded on 08/11/2017

Thank you Christine for your comments. Glad you like us so much. Bob

Brook B. on 08/04/2017
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Brook said nothing went wrong with the service and she would recommend them to others.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Karen M. on 08/04/2017
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Karen said she recommends this business for service.
Vehicle: Dodge Caravan
Category: Service
Service Date: 07/27/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
ROSA W. on 07/27/2017
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"Yearly car inspection "
Always prompt, efficient, fair and professional. I have recommended the shop to several people and they were satisfied customers.
Vehicle: Dodge Avenger
Service Date: 07/24/2017
Review Created: 07/27/2017 04:10 PM
Bob R. at Quality Diagnostics responded on 07/28/2017

GLAD TO SERVE ROSA

MAUDE P. on 07/25/2017
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"The Staff makes the place great with respect."
Yes I make sure l have plenty of Business Cards to give out. I know they would be satisfied.
Vehicle: Honda Accord Sdn
Service Date: 07/25/2017
Review Created: 07/25/2017 08:51 PM
Bob R. at Quality Diagnostics responded on 07/28/2017

KEEP ON GIVING, THANKS BOB

Bobbie M. on 07/25/2017
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Bobbie said the employees are nice, respectful, and honest. They do not give her the runaround. She appreciates that they told her she needed to go to the Mercedes dealership because of a computer issue.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 07/22/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 07/28/2017

THANK YOU, BOB

Iva B. on 07/20/2017
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Iva said they were excellent. They had quick, honest service and were easy to work with.
Vehicle: Kia Sedona
Category: Service
Service Date: 07/18/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 07/28/2017

YOURCOMMENTS ARE GREATLY APPRECIATED

Pamela B. on 07/19/2017
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Pamela said the business is awesome. They were very thorough, and friendly. She has recommended them.
Vehicle: GMC Envoy
Category: Service
Service Date: 07/15/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 07/25/2017

ALWAYS NEED CUSTOMERS LIKE YOURSELF, THANKS

Yiovanny R. on 07/19/2017
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Spoke with Yolanda. She said the employees are excellent and she had a really great experience. They do a good job and they let her know about issues she should be aware of.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/14/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Bob R. at Quality Diagnostics responded on 07/25/2017

THANKS FOR YOUR RESPONSE, BOB

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