Quirk Hyundai of Bangor


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

763 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.900001/5Overall Rating 4.900001/5Overall Rating 4.900001/5Overall Rating 4.900001/5rating 4.900001
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
98% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Verified Customer on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly"
I had an oil change, tire rotation, and an inspection. They were fast and efficient. I appreciated that they washed my car too.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/25/2017 11:12 AM
Janet M. at Quirk Hyundai of Bangor responded on 09/25/2017

Hello,

Thank you very much for the 5 Star rating and the kind words towards our service staff. I am glad to see that you and your vehicle were well taken care of. Please feel free to contact us if there is anything that we can do for you. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
HARVEY M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convienant"
very clean shop
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 06:39 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/25/2017

Hi Harvey,

Thank you very much for taking the time to completing this survey and for noticing how clean our shop is. I hope that you are enjoying your 2017 Hyundai Elantra. We appreciate your business. If there is anything that we can do for you, please let us know.

Janet Masnyk
BDC Director
207-299-8786
Louis E. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
All the work on my Santa Fe was done right and on time. Great service from the dealer--thanks!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 03:59 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/25/2017

Hello Louis,

Thank you very much for completing this survey and for the kind words towards our service staff. I will forward this onto the service manager and service team. We appreciate you allow us to service your vehicle. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
Jeffrey C. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service!!"
All of the workers are determined to get the job done in a timely and accurate manner, Ray does a great job letting me know what exactly is wrong and the time it will take to fix it. They are all a pleasure to work with.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 06:16 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/22/2017

Hello Jeffery,

Thank you very much for completing this survey, they are very important to us. I am glad to see that Ray is taking very good care of you and your vehicle. I will be sure to forward your comments onto Ray. Please feel free to contact us if there is anything that we can do for you. We appreciate your loyalty to Quirk Hyundai.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service team"
Everyone is very helpful and smart.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:27 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/20/2017

Hello,

Thank you very much for the 5 Star rating and for the kind words about our service team, I will forward this on to our service department. We appreciate your business. If there is anything that we can do for you, please let us know.

Janet Masnyk
BDC Director
207-299-8786
Gregory P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Job Well Done"
Customer Service is friendly and willing to listen. We were in and out quickly. We have all of our work done at Quirk Hyundai. Thank you.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 04:49 AM
Janet M. at Quirk Hyundai of Bangor responded on 09/20/2017

Hello Gregory,

Thank you very much for the kind words towards our service team, I will forward them onto our service team. We appreciate your business. I hope that you have had a wonderful summer.

Janet Masnyk
BDC Director
207-299-8786
Katharine D. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Engine recall"
I had engine trouble. Hyundai checked my car over and discovered that the problem was due to a recall. They fixed my car for free and gave me a loaner vehicle while my car was in the shop.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 02:37 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/20/2017

Hi Katharine,

I am glad to see that our service department was able to get your vehicle taken care of at no charge. We appreciate you taking the time to complete this survey. If there is anything that we can do for you, please let us know.

Janet Masnyk
BDC Director
207-299-8786
Barbara B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service again"
these people are the best
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 10:42 AM
Janet M. at Quirk Hyundai of Bangor responded on 09/19/2017

Hi Barbara,

Thank you so much for completing this survey. I am very glad to see that we were able to meet your expectations. We appreciate your business. I hope that you have had a great summer. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
LAURIE L. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everday, great service!"
Always receive the same great service from Quirk Hyundai and a car wash and shuttle service only add to the already superb package.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/19/2017 05:12 AM
Janet M. at Quirk Hyundai of Bangor responded on 09/19/2017

Hi Laurie,

Thank you very much for completing this survey. I am glad to see that we continue to meet your expectations. We appreciate your business. Thank you for allowing us to help you maintain your vehicle.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"comfortable for waiting and very convenient location."
Over all, A OK
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/18/2017 09:26 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/19/2017

Hello,

Thank you very much for sharing your experience with us. I am very glad to see that we were able to meet your expectations. I hope that you have had a wonderful summer. Please feel free to contact us if there is anything that we can do for you. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
David S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied"
From the moment we walked in everyone was friendly and helpful. The service was quick and the waiting area was clean and accommodating.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 09:41 AM
Janet M. at Quirk Hyundai of Bangor responded on 09/18/2017

Hello David,

Thank you very much for the kind words towards our dealership. I am glad to see that we are maintaining a friendly environment for out clients. If there is anything that we can do for you, please feel free to contact us.

Janet Masnyk
BDC Director
207-299-8786
Kerry I. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service of Quirk Hyundai"
Excellent service
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/16/2017 04:10 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/18/2017

Hello Kerry,

We appreciate the great score. I am glad to see that we were able to meet your expectations. Thank you for allowing us to help you maintain your  vehicle. If there is anything that we can do for you, please let us know.

Janet Masnyk
BDC Director
207-299-8786
REBECCA F. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and try to accommodate your schedule. I did purchase a pair of windshield wipers which I must say were horrible. They replaced them after a month however the replacement pair are just as bad. Won't purchase these ever again."
Yes.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/16/2017 02:19 AM
Janet M. at Quirk Hyundai of Bangor responded on 09/16/2017

Hi Rebecca,

Thank you for completing this survey. I am glad to see that we were able to meet your expectations. I am sorry to hear about your wipers. Please feel free to spot by and see our service manager, I am sure he would be more than happy to look at your wipers. We appreciate your time and your business.

Janet Masnyk
BDC Director
207-299-8786
Eleanor N. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Reliable, excellent dependable service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/15/2017 02:45 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/16/2017

Hello Eleanor,

We appreciate you taking the time to complete this survey. I am glad to see that we were able to meet your expectations. I hope that you have had a great summer. If there is anything that we can do for you, please feel free to contact us. Thank you for your business.

Janet Masnyk
BDC Director
207-299-8786
Shirley A. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient"
Excellent customer service and very prompt.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 01:12 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/15/2017

Hello Shirley,

Thank you very much for the kind words, I will forward them on to our service team. Have a wonderful weekend and if there is anything that we can do for you, please feel free to contact us. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
Cory L. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Dan Davis "
Tech dan Davis is the best
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/15/2017 08:29 AM
Janet M. at Quirk Hyundai of Bangor responded on 09/15/2017

Hello Cory,

Thank you so much for the kind words. I will forward them on to Dan for you. If you have any recommendations on how we may improve for your next visit please feel free to reach out to our service manager directly. Doug Bean 207-299-1873 or dbean@quirkauto.com. We appreciate your business.

Janet Masnyk
BDC Director
207-299-8786
STEPHEN M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent customer service"
excellent customer service automobile is always checked all over for any possible issues and if and are found they are addresses accordingly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/02/2017
Service Type: Repair
Review Created: 09/15/2017 01:50 AM
Janet M. at Quirk Hyundai of Bangor responded on 09/15/2017

Hello Stephen,

Thank you for completing the survey and for 5 star rating. We appreciate you making the long drive to our dealership so that we can help you maintain your vehicle. If there is anything that we can do for you please let us know. Thank you for your business.

Janet Masnyk
BDC Director
207-299-8786
SANDRA W. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service !!"
Service department is the best!
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/14/2017 08:20 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/15/2017

Hello Sandra,

Thank you very much for the kind words about our service department. We appreciate your business and your time. Please feel free to contact us if there is anything that we can do for you.
Have a wonderful weekend.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very respectful "
Very Respectful
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 12:37 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/12/2017

Hello,

Thank you very much for the kind words. We appreciate your business and for allowing us to service your vehicle. Please feel free to contact us if there is anything that we can do for you.

Janet Masnyk
BDC Director
207-299-8786
Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 10:04 PM
Janet M. at Quirk Hyundai of Bangor responded on 09/12/2017

Hello,

Thank you so much for completing this survey, they are very important to us. I hope that you are enjoying your 2017 Hyundai Tucson. Please feel free to contact us if there is anything that we can do for you. We appreciate you choosing Quirk Hyundai to service your vehicle.

Janet Masnyk
BDC Director
207-299-8786
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