ReScore Reviews™ (15)

ReScore
Overall Rating 3.799998/5Overall Rating 3.799998/5Overall Rating 3.799998/5rating 3.799998rating 3.799998
Original
Overall Rating 2.13333/5Overall Rating 2.13333/5rating 2.13333rating 2.13333rating 2.13333
89% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Joann R. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
Went in for maintenance. Received prompt, courteous and excellent service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 07:48 PM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review of service"
service was fine
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 04:32 PM
Abigail B. at Racine Hyundai responded on 08/15/2017

Thanks Beverly for your great five star review! Look forward to working with you again in the future!

Abby Bryngelson
Service Advisor

Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Too long to wait for part"
It took 4 service visits to resolve the problem
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 01:40 PM
Abigail B. at Racine Hyundai responded on 08/15/2017

Thank you for your feedback, please let us know what we can do to earn that fifth star from you on your next visit!

Abby Bryngelson
Service Advisor

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast"
Fast, nice clean waiting room with extras
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:34 PM
Abigail B. at Racine Hyundai responded on 08/15/2017

Thanks for your great review! We are happy you love the new building as much as we do! We look forward to your next visit!

Abby Bryngelson
Service Advisor

Joesph F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
They got me in a couple of days beforehand for a busy Saturday appointment. No hassles.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:47 PM
Abigail B. at Racine Hyundai responded on 08/15/2017

Thank you for your great five star review! We appreciate your business.

Abby Bryngelson
Service Advisor

Tom M. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Cleanliness, speed of service"
Yes
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/13/2017 05:43 PM
Abigail B. at Racine Hyundai responded on 08/14/2017

Thank you for your valued feedback, we appreciate your business.

Abby Bryngelson
Service Advisor

Lynn K. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Courteous, prompt service at a good price.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/12/2017 05:09 AM
Abigail B. at Racine Hyundai responded on 08/14/2017

Thank you for your feedback! We appreciate you as a valued client.

Abby Bryngelson
Service Advisor

Frederick H. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly, courteous and knowledgable personal."
Pleased with Hyundai service at Racine Hyundai. Thank you.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:01 PM
Abigail B. at Racine Hyundai responded on 08/14/2017

Thank you for your valued feedback, we work hard to bring our clients the very best and I am so happy we have earned you business.

Abby Bryngelson
Service Advisor

Barbara S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
This was a good visit. Courteous and fast
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 02:42 PM
Abigail B. at Racine Hyundai responded on 08/14/2017

Thank you Barbara for the wonderful review. We strive hard to bring top notch service. Can't wait to see you next time!

Abby Bryngelson
Service Advisor

Rebeca L. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jako's "
Wonderful service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/05/2017 04:52 PM
Abigail B. at Racine Hyundai responded on 08/14/2017

Thank you for taking the time to leave us a fantastic review!

Abby Bryngelson
Service Advisor

Joseph L. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They genuinly care about you."
They came up to me right away, told me the problem, offered a solution and gave me choices. What more could you hope for.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/04/2017 11:50 AM
Abigail B. at Racine Hyundai responded on 08/14/2017

Thank you for your wonderful review! Matt is an excellent employee and we are so happy to hear he brought you top notch service!

Abby Bryngelson
Service Advisor

Linda C. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OIL CHANGE AND RECALL ON LATCH"
VERY SATISFIED
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/02/2017 02:40 PM
Abigail B. at Racine Hyundai responded on 08/14/2017

Thank you Linda, for taking the time to leave an excellent five star review!

Abby Bryngelson
Service Advisor

JOSEPH L. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New building and easy access."
New surroundings, better waiting area.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/01/2017 02:38 PM
Abigail B. at Racine Hyundai responded on 08/14/2017

Thank you for the great review! We are so happy to hear that you love the new buiding as much as we do!

Abby Bryngelson
Service Advisor

Verified Customer on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and friendly people"
Yes
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 07/31/2017 01:33 PM
Abigail B. at Racine Hyundai responded on 08/14/2017

Thank you for your feedback, we strive hard to bring our clients the best experience possible!

Abby Bryngelson
Service Advisor

Scott B. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Flexibility in getting me in a short notice and out quickly"
I had a good experience
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 07/31/2017 09:34 AM
Abigail B. at Racine Hyundai responded on 07/31/2017

Thank you for taking the time to leave us a five start review! We look forward to seeing you at your next visit!

Abby Bryngelson
Service Advisor

James G. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
Great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 07/31/2017 04:40 AM
Abigail B. at Racine Hyundai responded on 07/31/2017

Thank you for your fantastic review! We appreciate your business! 

Abby Bryngelson
Service Advisor

Dave K. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Great Customer Service and reasonable service rates.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 07/30/2017 07:49 AM
Abigail B. at Racine Hyundai responded on 07/31/2017

Thank you for your five star review! We work hard to bring you the best!

Abby Bryngelson
Service Advisor

H O. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SHOULD HAVE BETTER SIGNAGE. FOR A NEW LOCATION ....HARD TO FIND AND IDENTIFY."
NEW LAYOUT AT THE NEW LOCATION IS DIFFICULT TO ENTER AND EXIT, SHOULD HAVE WIDER DRIVE LANES AND THE NEW CARS SHOULD BE CLOSER TO THE PROPERTY AND NOT OFF TO THE EAST.
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/27/2017 11:56 AM
Abigail B. at Racine Hyundai responded on 07/28/2017

Thank you for your feedback, we greatly appreciate it!

Abby Bryngelson
Service Advisor

Verified Customer on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata Service"
Great service.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/27/2017 04:09 AM
Abigail B. at Racine Hyundai responded on 07/28/2017

Thank you for your feedback!

Abby Bryngelson
Service Advisor

Kate D. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair of Santa Fe Sport"
Handled very efficiently and professionally.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 07/26/2017 05:21 PM
Abigail B. at Racine Hyundai responded on 07/28/2017

Thank you for your valued feedback Kate! I look forward to seeing you at your next service!

Abby Bryngelson
Service Advisor

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