Review for Rainier Collision Inc
James M. on 04/21/2016
James said the work was good but the process was long and frustrating. He has to take the vehicle back for a second visit to have the bumper aligned properly and a pinstripe put on the vehicle. The repairs were delayed because the business initially thought they could fix the vehicle but it was deemed totaled. While waiting for a response from the insurance company, the business found a frame for the vehicle and recanted the decision to total the vehicle. This business had his vehicle for almost two months. He found himself having to call for updates and initiate contact with the business on several occasions.
Service Date: 03/18/2016
Review Created: 04/21/2016
This review was collected via phone interview by Customer Research Inc.