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Rainier Collision Inc

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(4 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Contact
(253) 857-6911

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
9808 44th Ave NW Gig Harbor, WA 98332
Rainier Collision Inc's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(4 Reviews)

CS
Carey S.
WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/29/2012
verified customer Verified Customer
Category: Collision
Carey said the staff was especially nice. She also mentioned there were a lot of issues that arose after the repair. She explained one of the lights was higher than the other one and the battery had a shortage, which caused over heating. Therefore, the vehicle was towed back to the business. On the second visit, the correct battery was put in the vehicle but the front light wasn't corrected. As a result, she had to leave the vehicle at the business. Carey also reported the business used a wedge to get in the vehicle, which left a gap in the door and the frame. Once all the issues were corrected Carey was satisfied with the quality of the repair. The vehicle was delayed a week but it wasn't until she complained about the delay that she was told the business was waiting for a hinge to arrive. She called the business more than she received calls for updates and the pictures weren't updated daily. It was explained that because the wrong battery was put in the vehicle, which could have caused a fire Carey wasn't satisfied with the thoroughness of the person that prepared the estimate. Because of everything previously stated Carey wouldn't recommend the business to others.
Not Recommended
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