Lansing, MI 48911
2.2 miles away
Review for Randall Automotive
Kyle M. on 02/21/2012
Kyle said his visit was alright. He said that they are good workers, except that they charge too much.
Service Date: 02/17/2012
Review Created: 02/21/2012
This review was collected via phone interview by Customer Research Inc.
The Randall A. at Randall Automotive responded on 03/01/2012
Kyle, thank you for your coments regarding our work ethic, we strive to make sure our customers are satisfied with our service. As far as our pricing goes we feel we are more than competitive with other shops that have the same investment in tools and technician training. This video shows just some of the aspects of training and equipment that our shop has. http://randallautomotive.autotipsblog.com/2011/11/10/your-well-trained-technician-at-randall-automotive/ We have made this investment in order to provide our customers with the best service possible. Each of these things comes at a cost which is built into our pricing structure. I hope this helps you understand why we have to charge what we do. Thank you again for your business Craig Fountain Center Manager Randall Automotive