B's Randall Auto Service


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

526 Reviews

100% Would Recommend
Latest Review 7 days ago
Review for B's Randall Auto Service
Mitch G. on 01/17/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Mitch said that he had a brake cable replaced at this business. He went to a different facility an hour away to have his other brake cable replaced and was charged a third less.
Vehicle: Chrysler
Category: Service
Service Date: 12/23/2014
Review Created: 01/17/2015
This review was collected via phone interview by Customer Research Inc.
Brian B. at B's Randall Auto Service responded on 01/22/2015

Hello Mitch. Thank's for your candid review. It does not suprise me that the next shop had a better price. If you recall we were trying to get you back on the road before the christmas holiday. no one in town had the hose so i had on shipped from out of town which was reflected in the part price. also we were faced with a system that had been pumped dry due to the blown hose so we had to do a full system bleed. we also had to free up four rusted and stuck bleeders. the labor to replace the other side would have been much less due to our prep work. But i'm glad we were able to get you back on the road for the holliday and you were not without your van. Thank's again!