100% Would Recommend
Latest Review 2 days ago
Otto L. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Otto said he would recommend this business for service.
Vehicle: Mercedes-Benz E420
Category: Service
Service Date: 04/07/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
James H. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said he was pleased with the service and he appreciated the loaner vehicle very much.
Vehicle: Porsche 911
Category: Service
Service Date: 03/30/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Richard R. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he has been using this business for a number of years and he always receives outstanding service. The people at this facility are very pleasant and he enjoys going there.
Vehicle: BMW X5
Category: Service
Service Date: 04/04/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Michael B. on 04/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said he is happy with his service from the business.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
JOE W. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional, thorough, attention to detail, exceeded expectations, immediate attention"
Best service I ever had anywhere at a new car dealer or repair shop on any of my European, or American, autos
Vehicle: BMW 330Ci
Service Date: 04/06/2017
Review Created: 04/08/2017 04:54 AM
TRACY E. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place with Great people"
We don't have to take our cars to the "dealership". I so prefer the environment of Randalls Authaus. Very honest group of people!
Vehicle: MINI Cooper
Service Date: 04/07/2017
Review Created: 04/08/2017 03:26 AM
LYNDA M. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I drive 90 miles from my home to have the people at Randalls Autohaus service my car. They are always dependable, know their cars, and take excellent care of me. I will continue to make them my only auto servicer.
Vehicle: Mercedes-Benz E320
Service Date: 04/03/2017
Review Created: 04/05/2017 02:39 PM
MARTHA S. on 04/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feedback, 2013 Mini Cooper Service"
One of the few businesses still around that actually do the work at or very near the appointed time..... I've only had good experiences since I started using Randalls Autohaus.
Vehicle: MINI Cooper
Service Date: 03/31/2017
Review Created: 04/02/2017 07:51 PM
Meredith S. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you!"
I appreciate the folks at Randall's Authaus. They provide a fine service with great customer service.
Vehicle: Honda Accord
Service Date: 03/24/2017
Review Created: 03/26/2017 11:24 AM
Steven W. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personable folks"
They listen to the customer, and repair what's needed then explain repairs. Keep you in the know!
Vehicle: Mercedes-Benz S430
Service Date: 03/01/2017
Review Created: 03/26/2017 06:10 AM
Christine F. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christine said the people at this business are friendly and helpful.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/01/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Hermon W. on 03/21/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Hermon said he was not totally satisfied with the service.
Vehicle: BMW 328i
Category: Service
Service Date: 03/13/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
EDWARD W. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Family , Thats the first feeling you notice being greeted by the office Staff. Nice friendly , professional , very knowledgeable."
Work completed in a timely manner. Also less then estimated cost. I am very happy to recommend Randalls Autohaus for your next auto service provider.
Vehicle: MINI Cooper
Service Date: 03/14/2017
Review Created: 03/20/2017 07:44 PM
Carol M. on 03/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"knew what was wrong with my vehicle"
thank you
Vehicle: Jaguar XJ8
Service Date: 03/17/2017
Review Created: 03/19/2017 01:53 PM
Willie W. on 03/16/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto service "
The service on my vehicle was excellent. I have no negative comments.
Service Date: 03/15/2017
Review Created: 03/16/2017 01:41 PM
Kathy S. on 03/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Impressive"
Our 10 year old BMW broke down. We had only used the dealer for service in the past but this was an emergency. We were very impressed with the professionalism of Randalls. Thanks very much.
Vehicle: BMW 328xi
Service Date: 03/08/2017
Review Created: 03/09/2017 04:07 AM
Arthur G. on 03/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Arthur said Randall does a really good job.
Vehicle: BMW 318i
Category: Service
Service Date: 02/23/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Stephen F. on 03/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stephen said this business provided good service.
Vehicle: BMW X5
Category: Service
Service Date: 03/01/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 03/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and helpful. They knew what they were doing and seemed genuinely concerned with my needs."
I could tell right away that Randy knew his stuff but I was pleasantly surprised with great service and friendly treatment on top of that. It was a load off of my mind to find the perfect place to keep my used BMW in tip top shape. Thanks guys: John S.
Vehicle: BMW 328i
Service Date: 03/03/2017
Review Created: 03/06/2017 07:21 AM
GEORGE J. on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgable staff, comfortable waiting area and fair pricing for services."
Service was started at the appointed time and returned in reasonable time. The billing was detailed with the service preformed as well as other items that need will attention in the future. I feel very confident in having my Jaguar serviced at Randall's and like not having to drive to Mobile.
Vehicle: Jaguar XK8
Service Date: 02/23/2017
Review Created: 02/23/2017 08:53 PM
Displaying Review 1 - 20 of 35 in total