R.B. Automotive Center Inc


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

288 Reviews

100% Would Recommend
Latest Review 1 day ago
Gene F. on 05/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gene said this business is not far from where he lives.
Vehicle: Chrysler Town
Category: Service
Service Date: 05/24/2017
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Jim C. on 05/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Kay. She said she would recommend this business for service.
Vehicle: Buick Lucerne
Category: Service
Service Date: 05/05/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Lisa K. on 01/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lisa said the employees were extremely helpful, and it was a very good experience.
Vehicle: Oldsmobile Cutlass
Category: Service
Service Date: 01/11/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Stephen S. on 10/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Stephen said he had to take his vehicle back to this business after having it repaired because it was leaking brake fluid. They took care of it right away.
Vehicle: Plymouth Voyager
Category: Service
Service Date: 10/11/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
Branko J. on 09/22/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Branko said they did a good job.
Vehicle: Plymouth Grand Voyager
Category: Service
Service Date: 09/15/2016
Review Created: 09/22/2016
This review was collected via phone interview by Customer Research Inc.
Mark G. on 08/27/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mark said this business was very good.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/12/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Kate S. on 07/30/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kate said her overall experience is always great. They are friendly, efficient, and timely. She told them what was wrong with her vehicle, but was still charged over $80 for the inspection.
Vehicle: Mercury Mariner
Category: Service
Service Date: 07/28/2016
Review Created: 07/30/2016
This review was collected via phone interview by Customer Research Inc.
Mark G. on 05/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mark said they did a great job.
Vehicle: Honda Pilot
Category: Service
Service Date: 05/13/2016
Review Created: 05/21/2016
This review was collected via phone interview by Customer Research Inc.
Guadelupe C. on 04/14/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Guadelupe said the service is fine. He is treated well but the problem is not resolved because the maintenance light is back on. This was the third time he has taken the vehicle back and will take it back again when he has time.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/04/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Glenn W. on 07/25/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Glenn said the staff at this business treated him well.
Vehicle: GMC Jimmy
Category: Service
Service Date: 07/13/2015
Review Created: 07/25/2015
This review was collected via phone interview by Customer Research Inc.
Indian L. on 06/25/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Indian said he is happy with the business. He said they have reasonable pricing and are on time and dependable.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/29/2015
Review Created: 06/25/2015
This review was collected via phone interview by Customer Research Inc.
Marlene T. on 04/29/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Marlene said this business is very reliable. They give the best deals and she likes going to this business. They always provide great service.
Vehicle: Saturn Ion 2
Category: Service
Service Date: 04/27/2015
Review Created: 04/29/2015
This review was collected via phone interview by Customer Research Inc.
Erik B. on 10/11/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Erik said he was unsure of the time this business said they would have his vehicle ready.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/10/2014
Review Created: 10/11/2014
This review was collected via phone interview by Customer Research Inc.
Rick B. at R.B. Automotive Center Inc responded on 10/21/2014

Were sorry, but due to work load and unscheduled appt. we are sometimes unable to confirm date of repair. We feel repair were done in a timely matterĀ 

GEORGE C. on 09/21/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"R.B. Excellence"
Great customer service, honest, fixed the problem, and at a reasonable price.
Vehicle: Chevrolet Uplander
Service Date: 09/10/2014
Review Created: 09/21/2014 09:03 AM
CHRIS C. on 09/08/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very friendly and informative"
I brought my car in because the fuel pump died. They were happy to help me out and offered advice for the future. Don't let anyone tell you that your check engine like is for idiots. My fuel pump needing replacement wasn't exactly preventable, but the inconvenience of my car dying and the cost for emergency towing left me feeling like a true idiot. Rick mentioned they could have at least predicted this and replaced it before it died and cost me towing and half a day.
Vehicle: Mercury Sable
Service Date: 09/08/2014
Review Created: 09/08/2014 09:26 PM
Displaying all 15 Review