ReScore Reviews™ (1)
call marina and talk to her about her visit and she was confused with a different shop and was very happy with are service and very sorry about the confusionTom Grady
I also asked for a quote to change spark plugs and wires for the same car, and the price was quoted was outrageous as at $799. I called around Temecula and found that the going rate for my car is $285 for the same work!!! Imagine that!! If you want fair pricing and quality information PLEASE STAY AWAY FROM THIS PLACE..
When I went back in to explain that what they told me was a bunch of BS, they started back pedaling.... Nice try in trying to cover butt by not printing what you actually told me over the phone on the invoice because would posted in the review...
Worst experience ever!!!
I am sorry to hear about your experience. I reviewed your invoice and found that we also charged you for an oil additive. If this was not authorized, please let me know and we can remedy the problem. As far as the wait time, we apolagize for the length of time and will most definitely address this concern.
Thank you very much for bringing this to my attention as this will only make our service better.
Again, I apologize for this incident and I look forward to speaking with you directly.
Joshua Donnelly, Manager
Redhawk Auto Service
Hi Jennifer and Manuel,
It was good seeing you both back in our shop last week and I'm glad I was able to speak with you in person regarding your last service visit. Again, I apoogize for the lengthy wait and the misunderstanding on our part. We truly value your business and we look forward to taking care of you and your vehicles in the future.