ReScore Reviews™ (1)
Thank you for your kind words! It is always a pleasure to see you!
Thanks Sharon! It was our pleasure to get your Jeep straightened out and on the road again!
Thank you for sharing your thoughts. We are very sorry you were not satisfied with our diagnostic charge even after I offered to refund your money. --- If you recall we discussed at length before we worked on your car what the pricing would be. The plan was for us to spend an hour on testing for diagnosis of your VW EOS's problem and then reschedule you for the repair. We fully explained the cost to diagnose. We found, as you noted at the time, that your problem was very intermittent. This often means it takes additional time to diagnose as yours did because the problem was not occurring during our testing. However we only charged you for 1 hour of diagnosis even though it took us 1 1/2 hours to find your problem. --- After completely testing the ABS/Trac electrical components under various conditions trying to duplicate the problem, researching Technical service bulletins, repair trac bulletins, etc. and retesting the systems several times, we found that the ABS tone ring [which is enclosed inside the knuckle] had mud & debris contamination. As you remember we explained all this to you. Thus the wheel & drum and components needed removed to access and clean the tone ring of debri. As you remember you only had a limited time on Friday for our testing. We agreed that you would need to bring the car back for the repair.-- Again we are sorry you were not happy with us finding your problem, charging you for the agreed amount, explaining everything to you, and then even offering your money back when we found you were not happy. We wish you well.
Thank you Jessica for the kind jwords. We appreciate your business and your cheeriness!
Thank you Sue! It was our pleasure to work on your Highlander, especially since we could save you a bundle. We very much appreciate your trust and referrals!
Thank you Libbie for the kind words! We appreciate your patronage!
Thank you Dan. Call us if we can be of service in the future!
Thanks Bruce! It was our pleasure!
Thank you Bruce and Heidi! I is always a pleasure serving you.
Thank you Kurt! We trust your new struts are making your Taurus ride smoothly!
Thank you Adam. We appreciate your business. We will try to get back to you asap with our estimate next time!
Thank you Carol. We appreciate your trust and your patience too!
Thank you Walter. We really appreciate your comments very much. We are also happy that we have so many wonderful customers like you!
Thank you Lisa! You and your folks are just great people! :)
Thank you Fred. We enjoyed meeting you and working on your vehicle.
Thank you Jacob. I think Scott really enjoyed working on your "vintage" Toyota. :)
Thanks Chuck and Jean. We much appreciate you folks and your patronage. Take good care.
Thanks for the nice review Gordon! We really appreciate your business and it is always great to see you when you are on port call!