ReScore Reviews™ (12)

ReScore
Overall Rating 3.9166658/5Overall Rating 3.9166658/5Overall Rating 3.9166658/5rating 3.9166658rating 3.9166658
Original
Overall Rating 1.91667/5rating 1.91667rating 1.91667rating 1.91667rating 1.91667
95% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Verified Customer on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service, Austin was very helpful"
Great customer service, Austin was very helpful as are all of the team at Reliable Hyundai.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2017
Service Type: Maintenance
Review Created: 01/18/2017 06:18 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/18/2017

Dear Customer,
Thanks for the positive comments! We're pleased that you had a great customer experience. Thanks for choosing Reliable Hyundai!

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Pamela H. on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Austin is always helpful and knowledgeable. Have never had trouble with the service d"
I wont buy a car anywhere else
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/11/2017
Service Type: Maintenance
Review Created: 01/18/2017 04:31 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/18/2017

Dear Pamela,
Thank you for your loyalty.  Its our goal to make sure every customer experience is exemplary!  Thank you for your feedback.

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Verified Customer on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fixed Steering Wheel"
A gear in the steering wheel broke on my 2011 Sonata the extended warranty and Hyundai replaced the gear and it cost me nothing.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2017
Service Type: Maintenance
Review Created: 01/18/2017 04:07 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/18/2017

Dear Customer,
Thank you for your feedback. 

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Rod L. on 01/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
I'm from out of town. Brought my Sonata in for routine maintenance while in Springfield for business. Great service. Treated like I was their only customer. Will bring my car back for future maintenance when I'm in town.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/10/2017
Service Type: Maintenance
Review Created: 01/16/2017 03:02 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/17/2017

Dear Rod,
It is our goal to offer genuine customer service to each customer. We're pleased you have a great experience with Austin. Thank you for sharing.

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
H. on 01/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
They are always very polite and friendly when I have to take our company cars in for service. They provide an array of refreshments for those waiting at their dealership for service to be completed. For services that take more time, they provide a shuttle to take you where you need to go next and pick you up when your car is ready. They do a great job!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/09/2017
Service Type: Maintenance
Review Created: 01/14/2017 10:19 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/16/2017

Holt Real Estate,
Thank you for your feedback. 

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Donald R. on 01/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service people"
I will tell other people I know about Reliable Hyundai and the great service
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 01/09/2017
Service Type: Maintenance
Review Created: 01/13/2017 04:27 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/16/2017

Dear Donald, 
Thank you for providing feedback regarding your recent service visit. We're pleased to hear we've earned a loyal customer in you!

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Angela L. on 01/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work. "
They were finished quicker than expected. Great work, nice people.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/03/2017
Service Type: Repair
Review Created: 01/12/2017 05:42 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/13/2017

Dear Angela,
Thank you for sharing your feedback.  We appreciate your business and look forward to seeing you at your next service visit.

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Julia R. on 01/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always satisfied"
The people treat you and your vehicle great.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/04/2017
Service Type: Maintenance
Review Created: 01/11/2017 04:14 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/12/2017

Dear Julia,
Thank you for providing feedback regarding your recent service visit. We appreciate it!

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Steven H. on 01/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I have always been happy and glad Austin and his team always go above and beyond!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/04/2017
Service Type: Maintenance
Review Created: 01/10/2017 06:45 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/11/2017

Dear Steve,
We're glad to have you as our loyal customer.  Thank you for the feedback.

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
DAVID B. on 01/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always Great service
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 12/28/2016
Service Type: Maintenance
Review Created: 01/08/2017 01:40 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/09/2017

Dear David,
Thank you for your feedback and the 5-Star review!

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Chuck S. on 01/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 12/30/2016
Service Type: Maintenance
Review Created: 01/07/2017 04:48 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/09/2017

Dear Chuck,
Thank you for the positive comments. We're pleased we made a happy customer out of you!

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
James H. on 01/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jim"
None
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/27/2016
Service Type: Repair
Review Created: 01/06/2017 07:58 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/06/2017

Dear Jim,
Thank you for your feedback.

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Amy S. on 01/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job, as always!"
Brandon and team did a great job and in a timely manner. Brandon's level of customer service is always above and beyond. He is the reason I have taken my cars to Reliable Hyundai for 14 years.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/31/2016
Service Type: Repair
Review Created: 01/05/2017 02:03 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/06/2017

Dear Amy,
Thank you for your feedback regarding your recent service visit.  We're pleased that we've earned a loyal customer in you.  Thank you!

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Verified Customer on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They gave me excellent service."
Very good service in all departments.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/15/2016
Service Type: Maintenance
Review Created: 01/04/2017 04:54 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/05/2017

Dear Customer,
Thank you for your feedback.

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Dennie W. on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"brandon does a outstanding Job, always friendly and has good knowledge of auto,gets auto in and out in A timely fashion."
very good (outstanding)
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 12/28/2016
Service Type: Maintenance
Review Created: 01/04/2017 03:20 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/05/2017

Dear Dennie,
Thank you for the pleasant comments regarding your recent service visit. We're pleased to receive your feedback and 5-Star review. 

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Verified Customer on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing my vehicle like it was their own vehicle."
They recommend service based on need and not greed.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/27/2016
Service Type: Maintenance
Review Created: 01/04/2017 07:41 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/05/2017

Dear Customer,
Thank you for your feedback.

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Verified Customer on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best People!"
I had a repair that was covered by warranty and they treated me just like a "paying customer"! My daughter had a string cheese stick and fruit while we waited, provided by the dealership! Would recommend this place to anyone.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/29/2016
Service Type: Repair
Review Created: 01/04/2017 07:12 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/05/2017

Dear Customer,
Thank you for your feedback regarding your recent service visit. We're pleased to see you were treated as a valued customer and took advantage of a few of our amenities while you waited for your vehicle.  

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Verified Customer on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism "
The staff are very friendly and professional. They explain what services are needed and why. They warn you what will be looked at for your next visit so it doesn't come as a surprise. Nice waiting room and bathrooms.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 12/30/2016
Service Type: Maintenance
Review Created: 01/04/2017 06:36 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/04/2017

Dear Customer,
Thank you for your feedback.  Taking care of our customers is our top priority. We're pleased you had a great experience here at Reliable Hyundai!

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Jerry H. on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer importance."
I great place to do business with.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/28/2016
Service Type: Maintenance
Review Created: 01/04/2017 06:32 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/04/2017

Dear Jerry,
Thank you for your feedback. We're pleased to hear you're happy with your Hyundai and our service department!

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Jessica L. on 01/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and thorough "
Austin was very helpful and made great recommendations. My car was completed quicker than anticipated. Can't ask for more than that.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 12/27/2016
Service Type: Maintenance
Review Created: 01/03/2017 05:15 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 01/04/2017

Jessica,
Thank you for your feedback.  We're pleased to hear of your pleasant service experience. Thanks for being our customer!

Thanks,

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Displaying Review 1 - 20 of 779 in total