ReScore Reviews™ (5)

ReScore
Overall Rating 3.400002/5Overall Rating 3.400002/5Overall Rating 3.400002/5rating 3.400002rating 3.400002
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Deborah D. on 09/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Amazing car detail
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/19/2016
Service Type: Maintenance
Review Created: 09/26/2016 07:18 PM
Gary Teresa C. on 09/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendlty service reps. "
Quick service with a smile
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 09/17/2016
Service Type: Maintenance
Review Created: 09/26/2016 06:17 PM
Amy S. on 09/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service"
Staff
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/19/2016
Service Type: Maintenance
Review Created: 09/26/2016 10:20 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/26/2016

Amy,
Thank you for being our loyal customer.  We're happy to have you!  We appreciate you sharing this positive feedback with us.

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Geri S. on 09/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Great service as always.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 09/14/2016
Service Type: Maintenance
Review Created: 09/25/2016 02:24 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/26/2016

Geri,
Consistent, great customer service is our goal.  Thanks for sharing thoughts on your recent service visit experience.

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Anonymous on 09/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service! "
Very friendly, called to get my recall fixed, and they handled the rest! Would defiantly come back!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/15/2016
Service Type: Repair
Review Created: 09/25/2016 07:49 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/26/2016

Dear Customer,
We would love to have you back!  We appreciate you sharing your feedback regarding your recent service visit

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Chuck S. on 09/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Amazing and friendly
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/16/2016
Service Type: Maintenance
Review Created: 09/24/2016 09:17 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/26/2016

Chuck,
We thank you for sharing this positive feedback!

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Anonymous on 09/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and easy"
Service was quick, food & coffee were offered, the staff was very nice and helpful!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/16/2016
Service Type: Maintenance
Review Created: 09/24/2016 05:06 AM
Bryan A. at Reliable Hyundai responded on 09/26/2016

Thank you for your business! We try to do our best!

Bryan Auk
District Manager
Hyundai Motor America
bauk@hmausa.com

Anonymous on 09/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly knowledgable employees "
Friendly knowledgable employees
Vehicle: 2003 Hyundai Elantra
Category: Service
Service Date: 09/19/2016
Service Type: Maintenance
Review Created: 09/24/2016 04:54 AM
Bryan A. at Reliable Hyundai responded on 09/26/2016

Thank you for your business! We try to do our best!

Bryan Auk
District Manager
Hyundai Motor America
bauk@hmausa.com

LESLIE T. on 09/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire isuse"
From out of town and popped a tire, 45 miles away. They were the nearest service dept and could order a tire. Tire was ordered, and was there waiting when we arrived. Got us in and out and on our way. Pleasant, helpful, and bent over backwards to help.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/17/2016
Service Type: Maintenance
Review Created: 09/23/2016 05:48 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/23/2016

Leslie,
We appreciate you sharing feedback regarding your positive customer service visit with Adam.  We're happy to help.  Thanks for being our customer!

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Michael M. on 09/23/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Brandon, who was my service representive. He is the only one I like to deal with."
If it wasn't for Brandon, I might go somewhere else. Glad Brandon is there. Just so you know, I am not thrilled with the Hyundai new car sales department.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 09/13/2016
Service Type: Maintenance
Review Created: 09/23/2016 05:03 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/23/2016

Dear Customer,
I'm proud to hear you receive consistent service from your service advisor, Brandon.  We appreciate you sharing this positive feedback and thank you for being a Reliable customer.

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Margaret R. on 09/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" They were very efficient and courteous "
I would definitely recommend this person and business
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/16/2016
Service Type: Maintenance
Review Created: 09/21/2016 05:31 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/21/2016

Margaret,
We appreciate your positive comments.  Thank you for sharing your feedback and we look forward to seeing you at your next service visit.

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Harold G. on 09/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful and knowledgeable."
Friendly service people. Explains everything.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 09/13/2016
Service Type: Maintenance
Review Created: 09/19/2016 07:19 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/20/2016

Harold,
We appreciate your positive feedback.  Thanks for being our customer!

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Thomas N. on 09/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
Very friendly service. Satisfied with speedy service.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2016
Service Type: Maintenance
Review Created: 09/16/2016 05:43 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/20/2016

Thomas,
Customers are our priority.  We're happy to know you're happy with our service.  Thanks for your feedback.

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Frank P. on 09/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful people"
Great job very friendly and professional.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/10/2016
Service Type: Maintenance
Review Created: 09/15/2016 06:05 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/20/2016

Frank,
Thank you for sharing your feedback.  We appreciate your business!

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Frank P. on 09/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
We bought 2 cars in March and this was the 1st time for their 6 months service. All the employees were very friendly, helpful and polite. Thank you for your great service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/10/2016
Service Type: Maintenance
Review Created: 09/15/2016 06:03 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/20/2016

Frank,
We appreciate the time you took to provide this positive feedback.  I'm happy to hear of the great service you received.

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Anonymous on 09/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast - Friendly Service"
Made aware of upcoming recommended routine maintenance so that I am able to budget/plan ahead for expenses
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 08/23/2016
Service Type: Maintenance
Review Created: 09/14/2016 04:02 PM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/20/2016

Dear Customer,
We are happy to hear of your excellent service experience.  Thanks for sharing your feedback.

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Linda T. on 09/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service and Team"
I have always taken my Tucson to Reliable Hyundai Service from day one. I know when I pull into the service area, I can trust Brandon Dugan, My Service Advisor, to see that my maintenance request is done correctly and completed when promised. The whole team is always friendly and the service waiting area is always very comfortable with refreshments and TV while awaiting on your vehicle to be serviced. Way to go Reliable!!
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 09/09/2016
Service Type: Maintenance
Review Created: 09/14/2016 08:58 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/20/2016

Linda,
We are so happy to have you as our loyal customer.  Thank you for the generous feedback you've provided.  We look forward to seeing you at your next service visit!

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Grace S. on 09/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy access and work done in a reasonable amount of time"
Adamwas efficient and discussed what needed to be done. The work was done in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2016
Service Type: Maintenance
Review Created: 09/14/2016 08:04 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/20/2016

Grace,
We're happy to oblige.  Thanks for your feedback.

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Thomas L. on 09/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Work was half the cost of the estimate and done very well
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 09/08/2016
Service Type: Maintenance
Review Created: 09/14/2016 07:16 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/20/2016

Thomas,
Thank you for the comment.  We strive to provide "excellent" customer service! 

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
Robert H. on 09/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First scheduled maintence "
Fast, Friendly, and very thorough!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/07/2016
Service Type: Maintenance
Review Created: 09/14/2016 07:06 AM
Sara G., Customer Relations Manager at Reliable Hyundai responded on 09/20/2016

Robert,
Thanks for sharing your positive feedback regarding your recent service visit. We appreciate your business!

Sara Gay
Customer Relations Manager
417-447-2899
Sgay@Vtaig.com
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