Reliable Hyundai Review from M V. on 06/27/2014


MV
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M V.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/27/2014
Category: Service
Wonderful Service/Financing Dept is horrible
Reliable Hyundai's service department is the best I've ever experienced in the 40 years I've owned vehicles. They are polite, quick, and honest. Love these people.

I would not recommend Reliable Hyundai to a friend because of their high pressure from the financing department. I came so close to walking out and I still regret that I did not leave. It's been a year and I'm still fuming about it. Financing department is the ONLY reason I would not recommend this business to a friend.
Not Recommended
Robert B., Service Director from Reliable Hyundai responded on 07/11/2014 12:07 PM

Thank you for your feedback. I hope you will continue to utilize our team for all your Service needs.
 I appreciate your valued feedback on your previous experiences with other departments. We take these issues very seriously and address them when we learn of them. The department is currently under new management and staff.
 Plese contact me directly if you ever had a less than perfect experience with Reliable Hyundai.

Robert Beverly
Service Director
417-864-6800