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Reliable Hyundai Review from PHILIP V. on 07/02/2014

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PHILIP V.
West Plains, MO
2011 Hyundai Elantra
Reliable Hyundai
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/02/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent customer service
Hi. Just wanted to express my thanks to Brandon Dugan from Reliable Hyundai for taking care of me and my vehicle. He has great attitude and has kept me informed of what was happening. Not only was I taken care of during an appointment, but, also a few weeks after when I was stuck in Springfield with transmission issues. He took me in without an appointment and when he couldn't get the part, offered me a rental vehicle so I could get back to West Plains and get my family home. I was able to return the rental for my own vehicle which was then repaired from a faulty sensor. When I needed help, I got help! Thanks so much-Phil
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Robert B., Service Director from Reliable Hyundai responded on 07/11/2014 11:55 AM

Thank you for the positive feedback. We are sorry that you had an issue with your Elantra, but glad to know that Brandon took care of the repair and got the issue resolved.

Robert Beverly
Service Director
417-864-6800
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