Review for Renton Collision Center
Trent N. on 12/12/2011
Trent said his vehicle was 3 days late because the wrong glass was ordered.
Service Date: 11/02/2011
Review Created: 12/12/2011
This review was collected via phone interview by Customer Research Inc.
Kenneth H. at Renton Collision Center responded on 12/19/2011
We are always striving to do better in the eyes of our customers. We do take pride in our quality and our customer’s expectations. Our business requires us to purchase many parts from many different vendors. Trent’s glass came in many different configurations and arrived incorrectly. We promptly reordered the correct glass and installed it the day it arrived. Trent was very understanding and has replied that he would recommend our business to his friends and family. Thank you Trent.