Review for Renton Collision Center
Irena F. on 10/08/2013
Irena said Travis was very informative and helpful. They were very punctual about calling her back and getting the job done. She was completely satisfied with this business, but not the rental business. She said Hertz told her she had to pay for the rental vehicle and the insurance company would reimburse her. She called the insurance company, who told her they would cover the rental and they called Hertz to straighten them out. They called her back and told her they were getting nowhere with Hertz in explaining that they would pay them directly for the rental. She ended up paying for the rental and the insurance company reimbursed her for the cost.
Service Date: 09/20/2013
Review Created: 10/08/2013
This review was collected via phone interview by Customer Research Inc.