We are always striving to do better in the eyes of our customers. We do take pride in our quality and our customer’s expectations. Our business requires us to purchase many parts from many different vendors. The time of this repair was extreme but we are at the mercy of the car manufacture for the parts. These parts went on national back order which means the car manufacturer was waiting on their vendor to make the parts! We thank you for your patience and am very thankful that you would recommend our business.