Ric & Rocky's Family Car Care & Accessories


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320 Reviews

99% Would Recommend
Latest Review 6 days ago
ERIN B. on 08/16/2017
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"Great customer service, fair pricing "
I love knowing that I can drop my car off at Ric and Rocky's and they'll fix the problem without over charging. You are treated like a friend. I'd highly recommend this shop and won't take my cars anywhere else.
Vehicle: Ford Escape
Service Date: 08/08/2017
Review Created: 08/16/2017 09:51 AM
Chuck R. on 07/31/2017
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"Factory warranty No problem"
Ric and Rocky worked with me on a 6 year old Tonneau cover I had that had a small dry rot area tgat developed this year. They told me to bring my truck in and they would take pictures and here with the factory since Truxedo has s life time warranty on their covers. After checking back with them off and on for a few weeks Ric said bring your truck in - we are going to replace this for you and we will work on the factory on our end. Ric said we dont need to take up any more of your time and scheduled a time I could bring the truck in to have the cover installed. You dont see that kind of of service much any more these days but these guys stood behind their product and I woilkd do business with them any time I need a truck cover or related parts in the future.
Service Date: 07/17/2017
Review Created: 07/31/2017 03:24 PM
Nathon M. on 07/28/2017
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Spoke with Colleen. She said this business was very disappointing. After they fixed the vehicle, it only ran smoothly for one day. She had to take it elsewhere to get fixed.
Vehicle: Honda Civic Si
Category: Service
Service Date: 07/26/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
THOMAS H. on 07/23/2017
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"Trans rebuild - Explorer"
The transmission rebuild went well. It works fine now. The refill/drain plug had to be replace when it got back from the rebuilder. There was a little leak in the driveway. My son was able to tighten the fill screw a bit tighter.
Vehicle: Ford Explorer
Service Date: 07/09/2017
Review Created: 07/23/2017 05:43 PM
DAVID Z. on 07/22/2017
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"Ric and Rocky are two of the greatest Guy's in the world!"
This time I bought new tires, they saved me a couple hundred dollors. Ric and Rocky have helped my daughter and I keep our 2001 F150 with over 300000 miles and my 2005 Ford F-150 running all these years. We love and trust these guys!
Vehicle: Ford Pickup
Service Date: 07/21/2017
Review Created: 07/22/2017 08:48 AM
Andrew B. on 07/20/2017
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Andrew said this is a very nice place, they are fair.
Vehicle: Dodge Durango
Category: Service
Service Date: 07/15/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Jesse R. on 07/20/2017
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Jesse said they did a very good job and they were very accommodating with the time.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/18/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Jaun D. on 07/19/2017
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Juan said the business was professional and they provided good service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/15/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Alyssa G. on 07/19/2017
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Alyssa said it was a pretty quick process and they sold her exactly what she needed.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 07/15/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Mike P. on 07/19/2017
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Mike said he can't find anything to be unhappy about because they are great.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 06/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Jerry W. on 07/18/2017
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Jerry said the business did what they told him they would do, and it was done when they said it would be done.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 06/22/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Jane G. on 07/14/2017
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Jane said they did a really good job and they communicated with her. She talked to Rick and he explained what needed to be done. It was a lot of money but it was needed. It was all very pleasant. They provided good service and other people should visit them as well. They are very honest.
Vehicle: Ford Focus
Category: Service
Service Date: 07/10/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Dave S. on 07/12/2017
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Spoke with Grace. She said they have been customers for a long time and they always do a good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/22/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
James M. on 07/06/2017
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James said the staff at this business were honest, and very good. They did good work on his vehicle. They back up their work and he is really satisfied.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/28/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
JOHN R. on 06/29/2017
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"SERVICE"
gOOD
Vehicle: Ford Explorer
Service Date: 06/27/2017
Review Created: 06/29/2017 07:17 AM
Jagandeep S. on 06/22/2017
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"Good family owned place"
Nice place I usually drop my truck and these guys are really nice to take care of my truck.
Vehicle: Ford Escape
Service Date: 06/21/2017
Review Created: 06/22/2017 05:53 AM
TONY J. on 06/21/2017
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"Great Customer Service"
Went here to get my windows tinted, they look great. Good customer service
Vehicle: Ford F-150
Service Date: 06/17/2017
Review Created: 06/21/2017 05:25 AM
Rodney T. on 06/07/2017
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Rodney said this business was convenient and they provided great customer service.
Vehicle: Ford F-150
Category: Service
Service Date: 05/20/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Dale L. on 06/07/2017
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Dale said the business provided good service.
Vehicle: Mercury Mariner
Category: Service
Service Date: 05/17/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Gabe H. on 06/07/2017
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Gabe said it was simple and quick.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 05/18/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
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