Ric & Rocky's Family Car Care & Accessories


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

305 Reviews

99% Would Recommend
Latest Review 4 days ago
Jagandeep S. on 06/22/2017
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"Good family owned place"
Nice place I usually drop my truck and these guys are really nice to take care of my truck.
Vehicle: Ford Escape
Service Date: 06/21/2017
Review Created: 06/22/2017 05:53 AM
TONY J. on 06/21/2017
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"Great Customer Service"
Went here to get my windows tinted, they look great. Good customer service
Vehicle: Ford F-150
Service Date: 06/17/2017
Review Created: 06/21/2017 05:25 AM
Rodney T. on 06/07/2017
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Rodney said this business was convenient and they provided great customer service.
Vehicle: Ford F-150
Category: Service
Service Date: 05/20/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Dale L. on 06/07/2017
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Dale said the business provided good service.
Vehicle: Mercury Mariner
Category: Service
Service Date: 05/17/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Gabe H. on 06/07/2017
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Gabe said it was simple and quick.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 05/18/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Sean G. on 06/06/2017
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Sean said they are great.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 06/03/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Paul P. on 06/02/2017
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Paul said he was satisfied with the service he received from this business. He got his vehicle back promptly and everything went well.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 05/24/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Fred M. on 06/02/2017
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Fred said this facility is convenient, they are friendly and the pricing is good.
Vehicle: Ford Edge
Category: Service
Service Date: 05/20/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Harry W. on 06/01/2017
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Harry said this business did everything right. They were timely and they are always good. He used this business before they changed locations.
Vehicle: Ford F-150
Category: Service
Service Date: 05/25/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
KISHA F. on 05/29/2017
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"Very honest and respectful"
As a woman and/or someone who knows very little about cars, you have to worry about whether or not you will be taken advantage of when you take your car into a shop for repair, especially when it comes to the engine. When speaking to both Ric and Rocky they did a good job explaining what the problem was and gave a good breakdown as to where the cost was coming from. When they got to working on it and were able to break things down more to take a much better look, they saw that one of the problems out of the few they had seen was a much easier fix and cost a little less. It was great to get the news that I would be saving a little money. I'm sure there are some shops out there that would have fixed that same problem but would have charged the same price originally quoted. Good to know they value their customers as well as believing in doing the right thing by them.
Vehicle: Pontiac G6
Service Date: 05/25/2017
Review Created: 05/29/2017 12:40 AM
TOM M. on 05/11/2017
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"Great friendly service. "
I knew our car had some issues but I did not know what they were. After inspecting our car they explained what they saw very clearly along with their recommendations which made me very comfortable.
Vehicle: Ford Escape
Service Date: 05/06/2017
Review Created: 05/11/2017 06:38 AM
Vasu D. on 05/10/2017
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Vasu said the customer service is very good at this business. The people are very nice. They are honoring the cost of the repair at another facility, for work they were not able to do. They dismantled the steering and when they reassembled it, there was a noise. The vehicle had to be repaired elsewhere but they are covering the charges.
Vehicle: Honda CR-V
Category: Service
Service Date: 05/09/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Jason J. on 05/06/2017
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Jason said they do excellent work. They have been working on his vehicles for the last 5 years.
Vehicle: Mazda CX-9
Category: Service
Service Date: 04/17/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
Audra H. on 05/06/2017
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Audra said they were very nice, professional and helpful.
Vehicle: Chrysler Town
Category: Service
Service Date: 05/03/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
Nabeel H. on 05/05/2017
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Nabeel said the service was excellent, their timing was good, and he has no complaints.
Vehicle: Honda Accord
Category: Service
Service Date: 04/21/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Danut I. on 05/05/2017
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Danut said they were very nice and they provided good customer service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/18/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Ryan M. on 05/05/2017
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Ryan said they did a great job.
Vehicle: RAM Pickup
Category: Service
Service Date: 05/03/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 05/05/2017
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Mike said the technicians do a great job. They are straightforward with the repairs.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 05/02/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Sarah W. on 05/02/2017
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Sarah said they are always very informative and timely. They are not pushy.
Vehicle: Ford Taurus
Category: Service
Service Date: 04/22/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Rushi A. on 05/02/2017
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Rushi said this business gave him a time his vehicle would be ready, and it was right on time.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/15/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 305 in total