Richie's Automotive & Cycle Connection, Inc.


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

63 Reviews

97% Would Recommend
Latest Review 22 days ago
JENNIFER P. on 08/01/2017
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"Best Service and Staff EVER!!!"
When you have ANY kind of work done at Richie's, not only is it done in a timely manner, but after years of excellent service, you start to become family. Superior attitudes, GREAT customer service and their professionalism and knowing they are putting you back safely on the roads, makes all the difference! I would have gone 10 stars and more for the overall rating!!! Thank you for ALL you do!!!!
Vehicle: Ford Focus
Service Date: 07/31/2017
Review Created: 08/01/2017 09:00 PM
STEVEN COLLIER F. on 07/28/2017
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"My experience at Richie's Automotive was outstanding. The reason I went was to get my truck inspected for emissions. From the moment I entered until I left, everyone was exceptionally nice, knowledgeable and professional. "
I would definitely recommend this business to friends, and will be coming back as needed.
Vehicle: Ford F-150
Service Date: 06/28/2017
Review Created: 07/28/2017 08:50 AM
CHRISTINA S. on 07/25/2017
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"Friendly and fast!"
I had an excellent experience at Richie's! Everyone was so nice and eager to assist me. I explained I was trying to use my lunch break to squeeze an inspection in and they were happy to work with me and got the job done! I will definitely be returning and spreading the word!
Vehicle: Volvo XC90
Service Date: 07/24/2017
Review Created: 07/25/2017 04:36 AM
CATHERINE P. on 07/22/2017
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"Prompt service, polite and caring people."
Always happy with the service. Have recommended Richie's to friends. People always nice.
Vehicle: Subaru Outback
Service Date: 07/20/2017
Review Created: 07/22/2017 05:54 PM
Torey E. on 07/20/2017
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Torey said they did their job.
Vehicle: Honda Accord Wgn
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Almeta R. on 07/18/2017
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Almeta said her experience with this business has been good. They listen to their customers.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/11/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Stilt P. on 07/14/2017
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Stilt said he had no problems with this business. They get him in and out as quickly as they can. Whenever they say they are going to do something, they do it and he is very pleased.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 07/10/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
GISELE M. on 07/13/2017
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"Great customer service"
Always friendly and handles my cars quickly and with care to detail
Vehicle: Honda Accord
Service Date: 07/12/2017
Review Created: 07/13/2017 05:18 AM
James H. on 07/13/2017
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James said he was pleased with the service.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
JULIA G. on 07/11/2017
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"Awesome service"
Very friendly and knowledgeable staff and wonderful service.
Vehicle: Mercedes-Benz GL450
Service Date: 07/10/2017
Review Created: 07/11/2017 09:24 AM
Rosa W. on 07/10/2017
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Rosa said this business did an excellent job.
Vehicle: Dodge Journey
Category: Service
Service Date: 07/05/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Yvonne B. on 07/10/2017
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Spoke with Freeman. He said this business provided good service. They are always on time
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/30/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
GARY D. on 07/06/2017
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"Outstanding service"
I tried several shops in Wilson, NC, some big franchises, some independent. No one is as good or as fair as Richies
Vehicle: Cadillac STS
Service Date: 06/28/2017
Review Created: 07/06/2017 03:40 AM
David S. on 06/28/2017
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David said he would recommend this business for service.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 06/09/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
STEVE W. on 06/21/2017
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"Diagnostic for trip"
Friendly and timely service
Vehicle: Honda Civic
Service Date: 06/20/2017
Review Created: 06/21/2017 09:02 AM
Jessica C. on 06/14/2017
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Jessica said this business was on time, efficient, and very family friendly.
Vehicle: Cadillac CTS
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Roger S. on 06/09/2017
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Roger said his experience was good. The young man there did a good job and he knew what he was doing.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/08/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
JAMES S. on 06/07/2017
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"Rev. JN Sheares"
Have been going here for years. However this morning, in the middle of my payment transaction, receptionist, who was NOT SHON, took a phone call, left the desk with me standing there, left my credit card on the desk, went into the mechanic shop, spoke with them about person on the phone, returned to complete my transaction. This was a poor display of customer service. The answer is simple. Whenever you have a customer transacting payment.. and a phone call comes in, SIMPLY ASK THE PERSON "CAN YOU HOLD"?. Complete transaction... Then take care of that incoming call...GOSH..
Vehicle: Chevrolet Suburban
Service Date: 06/07/2017
Review Created: 06/07/2017 10:09 PM
Thomas G. on 06/06/2017
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Thomas said he didn't completely understand everything they wanted to do.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 06/02/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
LUNDUN H. on 06/03/2017
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"Car service "
Excellent and fast service.
Vehicle: Jeep Grand Cherokee
Service Date: 06/02/2017
Review Created: 06/03/2017 09:05 PM
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