Rick Case Hyundai Davie


Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

3796 Reviews

ReScore Reviews™ (69)

ReScore
Overall Rating 3.8260878/5Overall Rating 3.8260878/5Overall Rating 3.8260878/5rating 3.8260878rating 3.8260878
Original
Overall Rating 1.8382306/5rating 1.8382306rating 1.8382306rating 1.8382306rating 1.8382306
90% Would Recommend
100% Business Response
Latest Review about 17 hours ago
Lourdes V. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job"
Service was good and the people friendly,
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/25/2017 01:08 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/25/2017

Lourdes,
Thank you for the support of your Service Adviser (David Berrios). We greatly appreciate your business.

Timothy Meyer
Customer Relations Manager

Rosalind R. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my Santa Fe maint day"
It is great to count with full service in one place :)
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/25/2017 11:17 AM
Timothy M. at Rick Case Hyundai Davie responded on 09/25/2017

Rosalind,
Thank you for your business, and support.

Timothy Meyer
Customer Relations Manager

Verified Customer on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Excellent
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/24/2017 05:21 AM
Timothy M. at Rick Case Hyundai Davie responded on 09/25/2017

Thank you for the business, and support of your Service Adviser (Hugo Paniagua).

Timothy Meyer
Customer Relations Manager

Paul E. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review "
Oil change
Air Filer
Cabin Filter
Hood Latch Recall
All done within 2 hours
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/23/2017 04:37 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/25/2017

Paul,
Thank you for the review. We appreciate your business.

Timothy Meyer
Customer Relations Manager

Carlton D. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service helpful staff.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/23/2017 04:05 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/25/2017

Carlton,
Thank you for the review, and support of your Service Adviser (Herbie Daniel).

Timothy Meyer
Customer Relations Manager

Verified Customer on 09/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service review"
The people checking you in were very polite and informative.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/23/2017 08:06 AM
Timothy M. at Rick Case Hyundai Davie responded on 09/25/2017

Thank you for the review. We appreciate your business.

Timothy Meyer
Customer Relations Manager

Verified Customer on 09/22/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Not a good services"
69 dollars for oil and filter change.regular oil not syntetic.and never wash the cars.bad service.and the machine free wash.broken all time.so not recoment this dealer for service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:18 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/25/2017

Thank you for the input. We appreciate your business.

Timothy Meyer
Customer Relations Manager

Adrienne C. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Ms. Small, my customer service representative, was attentive and friendly. The service was excellent. Bobby, the shuttle driver was great also.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 05:50 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/25/2017

Adrienne,
Thank you for the review, and support of your Service Adviser (Stacy Small).

Timothy Meyer
Customer Relations Manager

Frank P. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service with no pressure."
I always bring my car to this Rick Case.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 12:46 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/25/2017

Frank,
Thank you for your business, and support.

Timothy Meyer
Customer Relations Manager

Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer"
Friendly and great service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 12:29 PM
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Easy in/out. Comfortable waiting area.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 11:06 AM
Timothy M. at Rick Case Hyundai Davie responded on 09/22/2017

Thank you for your business, and patronage. We appreciate your support of your Service Adviser (Luana Cruz).

Timothy Meyer
Customer Relations Manager

Daisy A. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
The people that work there.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 10:03 AM
Timothy M. at Rick Case Hyundai Davie responded on 09/22/2017

Daisy,
Thank you for your business, and support of your Service Adviser (Hugo Paniagua).

Timothy Meyer
Customer Relations Manager

Dawn A. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Service Advisor Freddy Shihadeh is very knowledgeable and always helpful.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 04:12 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/22/2017

Dawn,
Thank you for your business, and support of your Service Adviser (Freddy Shihadeh).

Timothy Meyer
Customer Relations Manager

Todd O. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always professional"
Fast service and done right.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/21/2017 01:10 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/21/2017

Todd,
Thank you for the business, and support of your Service Adviser (Anya Gorokhova).

Timothy Meyer
Customer Relations Manager

Julie D. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient!!"
Bringing my car to Hyundai for routine service was a pleasure! Stacy Small gave excellent customer service, and my car was ready in no time! I will definitely come back!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/17/2017
Service Type: Maintenance
Review Created: 09/21/2017 03:42 AM
Timothy M. at Rick Case Hyundai Davie responded on 09/21/2017

Julie,
Thank you for the review, and support of your Service Adviser (Stacy Small). We appreciate your business.

Timothy Meyer
Customer Relations Manager

Gerardo I. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Grate people and very profecional"
yes
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:33 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/21/2017

Gerardo,
Thank you for your business, and review.

Timothy Meyer
Customer Relations Manager

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I've always been accommodated in a timely and friendly manner. "
most definitely
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:55 PM
Timothy M. at Rick Case Hyundai Davie responded on 09/20/2017

Thank you for your review. We greatly appreciate your business.

Timothy Meyer
Customer Relations Manager

Karen B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Anya Gorokhova"
Excellent
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 08:52 AM
Timothy M. at Rick Case Hyundai Davie responded on 09/20/2017

Karen,
Thanks for the review, and support of your Service Adviser (Anya Gorokhva). We appreciate your business.

Timothy Meyer
Customer Relations Manager

Jay A. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jay"
Great Service
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 04:34 AM
Timothy M. at Rick Case Hyundai Davie responded on 09/20/2017

Jay,
Thank you for your business, and support of your Service Adviser (Freddy Shihadeh).

Timothy Meyer
Customer Relations Manager

Nicolette D. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kind and easy "
Anya was really nice, got me everything I needed, and called with updates.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/20/2017 04:13 AM
Timothy M. at Rick Case Hyundai Davie responded on 09/20/2017

Nicolette,
Thank you for your review. We appreciate your business.

Timothy Meyer
Customer Relations Manager

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