Rick Case Hyundai Duluth


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1208 Reviews

ReScore Reviewsβ„’ (24)

ReScore
Overall Rating 3.916665/5Overall Rating 3.916665/5Overall Rating 3.916665/5rating 3.916665rating 3.916665
Original
Overall Rating 1.9583333/5rating 1.9583333rating 1.9583333rating 1.9583333rating 1.9583333
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
Great Job
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 04:53 PM
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff"
Work was done Quickly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 04:01 PM
James H. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Azera Service "
Excellent services!
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 01:30 PM
Vivian M. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and reliable service better than most places I have been to."
Yes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 11:12 PM
Jinho L. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesomeness"
Great service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 11:11 AM
Tammy B. at Rick Case Hyundai Duluth responded on 09/20/2017

Thank you for choosing Rick Case Hyundai Service. We truly aprpeciate your business.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Lawrence B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place for service"
I had an appointment for service. When I arrived the service advisor was out the door and waiting for me. Quickly processed the paperwork and after a short wait in the spacious waiting area, I was back on the road. It was a totally painless service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 10:44 AM
Tammy B. at Rick Case Hyundai Duluth responded on 09/20/2017

We appreciate your business and the great review!
look forward to seeing you again next service.
Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Monroe H. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smiles and professionalismzI always"
Fantastic service...
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 05:47 PM
Tammy B. at Rick Case Hyundai Duluth responded on 09/20/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Jose R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service in a timely manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:25 PM
Tammy B. at Rick Case Hyundai Duluth responded on 09/20/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Cindy G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
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Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:09 PM
Tammy B. at Rick Case Hyundai Duluth responded on 09/20/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Francis M. on 09/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did exactly what I asked (for a change)"
My biggest beef with this dealership is that I usually want what is stipulated in the owner manual, but the dealer wants to add more sevices. I spent a lot of effort trying to beat them down. I also get too many calls, emails, snail mails, and my many attempts to get off these lists go completely ignored.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 12:39 PM
Tammy B. at Rick Case Hyundai Duluth responded on 09/19/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business.
Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Myung S. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good"
good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 12:07 PM
Tammy B. at Rick Case Hyundai Duluth responded on 09/19/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Melissa P. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Melissa"
Location. It's pretty close to my job.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 11:21 AM
Tammy B. at Rick Case Hyundai Duluth responded on 09/19/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business.
Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Julie H. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic"
All 5 star service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 10:56 AM
Tammy B. at Rick Case Hyundai Duluth responded on 09/19/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
CAROL T. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service"
Not being neglected, professional, got the work done in timely fashion, excellent courtesy service (drop off and pick up)
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:55 AM
Tammy B. at Rick Case Hyundai Duluth responded on 09/19/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excelent service !"
I feel very comfortable to be there with everything & everyone
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 05:06 AM
Tammy B. at Rick Case Hyundai Duluth responded on 09/19/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Thank you Emmalee for making it as quick and easy as possible
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 02:28 PM
Tammy B. at Rick Case Hyundai Duluth responded on 09/19/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you again soon.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wrong person is emailed again."
This place would be better if its and Hyundai's records would be updated. My husband passed away 3 years ago, but the records have yet to be corrected.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 11:54 AM
Tammy B. at Rick Case Hyundai Duluth responded on 09/18/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business.
Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Peggy B. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick turn around in their service department and great customer service rep !"
Great efficient service ! Just surprised how much a sun visor costs to repair !
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 05:57 PM
Tammy B. at Rick Case Hyundai Duluth responded on 09/18/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you in the future.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
David F. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great experience! "
Once again, another great experience at Rick Case.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/17/2017 06:18 AM
Tammy B. at Rick Case Hyundai Duluth responded on 09/18/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you in the future.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Gregory J. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Fast and affordable. Only Hyundai is allowed to touch my 2017 Sonata. Quality service as usual.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 02:46 PM
Tammy B. at Rick Case Hyundai Duluth responded on 09/18/2017

Thank you for choosing Rick Case Hyundai Service. We truly appreciate your business and look forward to seeing you in the future.
Best Regards,

Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
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