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Ricks Automotive Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(780 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(818) 363-6025

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
12000 Balboa Blvd Suite 118 Granada Hills, CA 91344-1700
Ricks Automotive Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(780 Reviews)

OM
Oren M.
Los Angeles, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/04/2014
verified customer Verified Customer
Category: Service
Spoke with Haim. He said this business charged him $59 for the diagnostic and told him it would cost him $750 to repair his starter. The person at the business told him he had to get a special part from Japan is why the price is so high. He checked 3 other businesses and they were only charging $200 for the repair. He would not recommend this business because of the reasons stated.
Not Recommended
The Team A. from Ricks Automotive Inc responded on 01/07/2014 10:25 AM

Haim, again I am sorry that we were unable to complete the repair of your vehicle due to the cost.
I know we did discuss 2 options of starters. The Denso starter is more expensive. I think there may have been some confusion about the part coming from Japan. The alternative starter is considerably less, and we did quote both options. The total cost of $700.00 included the battery which we were told would be covered under a warranty. We then did quote $466.65 for the rebuilt starter installed.

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