Rick's Automotive Inc.


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

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Review for Rick's Automotive Inc.
Oren M. on 01/04/2014
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Spoke with Haim. He said this business charged him $59 for the diagnostic and told him it would cost him $750 to repair his starter. The person at the business told him he had to get a special part from Japan is why the price is so high. He checked 3 other businesses and they were only charging $200 for the repair. He would not recommend this business because of the reasons stated.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/31/2013
Review Created: 01/04/2014
This review was collected via phone interview by Customer Research Inc.
Rick Mogab, O. at Rick's Automotive Inc. responded on 01/07/2014

Haim, again I am sorry that we were unable to complete the repair of your vehicle due to the cost.
I know we did discuss 2 options of starters. The Denso starter is more expensive. I think there may have been some confusion about the part coming from Japan. The alternative starter is considerably less, and we did quote both options. The total cost of $700.00 included the battery which we were told would be covered under a warranty. We then did quote $466.65 for the rebuilt starter installed.