Rick's Automotive And Custom Exhaust


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

38 Reviews

97% Would Recommend
Latest Review 2 months ago

John H. on 06/06/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Bad attitude."
I've used Rick's at least a half a dozen different times for auto repairs and exhaust work. I had always been satisfied with their service until my last experience. I had taken my new truck to have them put a Magnaflow muffler on it. When I got back home and got under the truck to take a look I wasn't satisfied at all. The exhaust inlets on the muffler were considerably larger than my exhaust pipes. So they cut of the exhaust pipes, stuck them in the exhaust inlets, and just welded up the difference. Also the exhaust pipes didn't line up with the new muffler, so they bent one of the pipes, putting a kink in it, to match up with the inlet. As i stated, it is a new truck, and I expected a more custom looking job, not something jacked-up looking. If I had known they were going to do this in the first place, I would not have gone through with the work. I explained this to one of the employees over the phone and he told me to bring it back and he would make it right. So I took the truck back. While the employee I had spoken to was attempting to fix the previous job, Rick came out and said to me "I've done a lot of these, and no one has ever complained except for you, so I guess all I can tell you is if you don't like it, to get your exhaust work done somewhere else. I simply said 'OK". Extremely unprofessional display of attitude. The previous day I had just paid them $1100 for repairs on my wife's vehicle! Meanwhile the other employee was able to remove the kinked exhaust pipe but the difference in the muffler inlet and exhaust pipe is still just a considerable amount of welding. I dislike having to do this, but the kind of attitude Rick displayed is unacceptable. ALL my work will be going elsewhere in the future.
Service Date: 06/02/2017
Review Created: 06/06/2017 05:32 PM
John H. on 12/22/2016
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
A co-worker recommended Ricks to me for auto repair. They've done work for me several times. They do very good work, they're honest and up front about the price and you can make appointments or just walk in. I've had repairs, maintenance and custom exhaust work done there and have been very satisfied with the work and results. I highly recommend them. Good guys.
Service Date: 12/22/2016
Review Created: 12/22/2016 07:11 AM
Tim B. on 09/19/2016
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Rick's installed dual exhaust on my Toyota Tundra. Dwight listened closely to my desired outcome and made the appropriate recommendations. He installed the system himself with great care and awesome results. I highly recommend Rick's for custom exhaust and any other auto service needs.
Service Date: 09/19/2016
Review Created: 09/19/2016 09:56 AM
Turner B. on 06/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Turner said this business is the best.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 06/28/2016
Review Created: 06/30/2016
This review was collected via phone interview by Customer Research Inc.
Steven J. on 06/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said his experience at this business was good. They provided the service they were supposed to provide and did a good job doing so. He would definitely recommend them and noted he appreciates their service.
Vehicle: Dodge Magnum
Category: Service
Service Date: 06/16/2016
Review Created: 06/22/2016
This review was collected via phone interview by Customer Research Inc.
Julie S. on 06/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julie said this business listens and took care of her.
Vehicle: Honda Element
Category: Service
Service Date: 06/14/2016
Review Created: 06/16/2016
This review was collected via phone interview by Customer Research Inc.
Richard M. on 06/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said this business was really good. They did exactly what they said they would do and that is very important. Everything went really well.
Vehicle: Ford Mustang
Category: Service
Service Date: 06/13/2016
Review Created: 06/15/2016
This review was collected via phone interview by Customer Research Inc.
Ann D. on 06/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ann said her vehicle work was completed quickly at this business.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 06/09/2016
Review Created: 06/15/2016
This review was collected via phone interview by Customer Research Inc.
Tom B. on 06/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said the service at this business is the best and he is very satisfied. He would recommend them.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/06/2016
Review Created: 06/08/2016
This review was collected via phone interview by Customer Research Inc.
Paul C. on 06/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said he would recommend the business for service.
Vehicle: Porsche 968
Category: Service
Service Date: 06/01/2016
Review Created: 06/08/2016
This review was collected via phone interview by Customer Research Inc.
David C. on 06/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said he is always very satisfied with the price and quality of the work he receives from this business.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 06/01/2016
Review Created: 06/08/2016
This review was collected via phone interview by Customer Research Inc.
Clay E. on 06/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clay said this business was quick, cheap and they did a good job.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 05/31/2016
Review Created: 06/08/2016
This review was collected via phone interview by Customer Research Inc.
john p. on 06/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MX-5"
Thanks guys. Look forward to seeing some new parts soon.
Vehicle: Mazda MX-5 Miata
Service Date: 06/03/2016
Review Created: 06/03/2016 08:47 PM
Darrell T. on 05/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Darrell said this business did very well and they got the work done quickly.
Vehicle: GMC Sonoma
Category: Service
Service Date: 05/18/2016
Review Created: 05/20/2016
This review was collected via phone interview by Customer Research Inc.
Robert S. on 05/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said they did an excellent job and the facility was nice and clean he was very impressed.
Vehicle: Mazda B2000
Category: Service
Service Date: 05/12/2016
Review Created: 05/15/2016
This review was collected via phone interview by Customer Research Inc.
Phillip G. on 05/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phillip said the business provided an excellent job. They were quick with comparable prices.
Vehicle: Honda Accord
Category: Service
Service Date: 04/25/2016
Review Created: 05/11/2016
This review was collected via phone interview by Customer Research Inc.
Dennis D. on 05/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said the business has superb service and the best prices.
Vehicle: RAM 2500 HD
Category: Service
Service Date: 05/09/2016
Review Created: 05/11/2016
This review was collected via phone interview by Customer Research Inc.
Randy D. on 05/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Randy said the service was good and he would recommend the business.
Vehicle: GMC Sierra
Category: Service
Service Date: 04/26/2016
Review Created: 05/07/2016
This review was collected via phone interview by Customer Research Inc.
Mary L. on 05/07/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mary said everything is very good so far. She has always had good service.
Vehicle: Buick Riviera
Category: Service
Service Date: 05/04/2016
Review Created: 05/07/2016
This review was collected via phone interview by Customer Research Inc.
Joe T. on 05/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Janet. She said the owner of this business is a good person.
Vehicle: Honda Accord
Category: Service
Service Date: 04/26/2016
Review Created: 05/07/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 38 in total