Rick's German Performance


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

470 Reviews

100% Would Recommend
Latest Review 10 days ago
NICK M. on 08/09/2017
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"Great Repair & Maintenance for a Volvo"
Rick's is a breath of fresh air compared to a dealership service department. They are courteous and admirably perform service and maintenance for my 10 year old Volvo. It runs almost as good as it did when new. My only complaint is that on my last service, they charged $55.00 labor to change a light bulb. This item was not estimated before I authorized the service and came as a surprise. I will continue to use Rick's, and learned a lesson to ask upfront the cost of every service item.
Vehicle: Volvo S80
Service Date: 08/03/2017
Review Created: 08/09/2017 10:42 AM
Alexis G. on 07/31/2017
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Alexis said there is nothing she can complain about.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 07/10/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Mike K. on 07/29/2017
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Mike said he called this business in the morning to ask a few questions about his vehicle and they got him in on the same day and solved the problem by the afternoon. The problem was complex and they had to order parts but they got his vehicle serviced and ready to go. They are very knowledgeable.
Vehicle: Mercedes-Benz C320
Category: Service
Service Date: 07/21/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Mark C. on 07/25/2017
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Mark said this business did a really good job. However, when he left his vehicle there the gas cap to his vehicle was taken off of his vehicle. He was baffled as to who would steal a gas cap or would even need one for that matter. There was the same exact vehicle parked next to his and he was not satisfied with the fact that he had to purchase a new gas cap for his vehicle along with one with a lock on it so no one could put in sugar or even sabotage his vehicle in anyway.
Vehicle: Porsche 911 Carrera
Category: Service
Service Date: 07/07/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Lacee N. on 07/11/2017
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Lacee said the technician found a way to get the cost down from $1,000 to $300. They forgot to do the oil change. For that type of savings, she does not mind that they forgot to do oil change. She had to return to this business to have it done.
Vehicle: BMW X5
Category: Service
Service Date: 07/05/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Chris E. on 06/30/2017
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Chris said he was satisfied with the service.
Vehicle: Mercedes-Benz ML320
Category: Service
Service Date: 06/01/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Kristy B. on 06/30/2017
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Kristy said the staff is really easy to work with, and they are a nice group of people.
Vehicle: Audi S5
Category: Service
Service Date: 06/23/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Bear M. on 06/30/2017
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Bear said this business has great service. He said everything was done to perfection and his vehicle was ready when they told him it would be ready. He said they did a great job.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 06/26/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Helen G. on 06/27/2017
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Helen said this business did really well. They worked with her and checked everything out. She did not have any complications with them.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 06/05/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Kathy L. on 06/24/2017
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Kathy said the business is the best in the area. The customer service is amazing and the work is amazing.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 06/16/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Willie O. on 06/23/2017
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Willie said this business did good job. Rick was helpful, friendly and professional. They had his vehicle done on time and under the estimated price.
Vehicle: BMW 535i
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
CHARLIE P. on 06/17/2017
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"I know Rick and Rick Know me. He take very good care of my Vehicle and Me."
For the last 5-6 years Rick has taken care of my 71 bug through simple Maintenance and bad (replace the engine problems. Always vup front regarding costs and informative about Preventative and regular maintenance.
Vehicle: Volkswagen Super Beetle
Service Date: 06/15/2017
Review Created: 06/17/2017 01:40 PM
CINDY D. on 06/16/2017
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"Customer service and knowledgeable staff"
Excellent
Vehicle: Volkswagen Eos
Service Date: 06/14/2017
Review Created: 06/16/2017 09:28 AM
Victroria M. on 06/12/2017
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Victroria said the service was great. It was fine and they are excellent. She had no problems and she was satisfied.
Vehicle: Mercedes-Benz CLA250
Category: Service
Service Date: 06/08/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Mason M. on 06/06/2017
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Spoke with David. He said the service was good.
Vehicle: Subaru Forester
Category: Service
Service Date: 06/02/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Marco B. on 06/02/2017
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Marco said this business fixed the issue.
Vehicle: Audi A3
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
ERIC S. on 06/01/2017
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"Always great service"
Highly recommend this shop for both professionalism and customer care....Keep up the good work. Thanks
Vehicle: BMW 328i
Service Date: 05/30/2017
Review Created: 06/01/2017 10:02 AM
RICK N. on 05/31/2017
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"Getting the job done"
on time and on budget
Vehicle: Mercedes-Benz SL600
Service Date: 05/17/2017
Review Created: 05/31/2017 09:32 AM
Maureen M. on 05/30/2017
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Maureen said Brian and Rick were very honest and reliable. They fixed her vehicle for a good price. The mechanics were very skilled.
Vehicle: Toyota Prius V
Category: Service
Service Date: 05/25/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
ART M. on 05/28/2017
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"Personal service from nice people. "
They diagnosed the problem quickly and made the repairs on time and at the promised cost. They graciously honored the10% discount coupon on their internet site. Very pleased that I don't have to take my car to the BMW in SLO from now on.
Vehicle: BMW 128i
Service Date: 05/26/2017
Review Created: 05/28/2017 09:21 PM
Displaying Review 1 - 20 of 470 in total